[Freeswitch-users] mod_fifo: agents are not ringing

Michael Collins msc at freeswitch.org
Fri Apr 12 22:52:07 MSD 2013

For some reason your agents are not actually set as members of the queue.
Onhook agents will be listed in the <member> section and off-hook agents
will be listed in the <consumers> section. Evidently, whatever you're doing
to add the agents is not working. You may want to try explicitly adding
them from the fs_cli using the fifo_member command and seeing how that goes.


On Thu, Apr 11, 2013 at 9:32 PM, Ashish gautam <ashish at nms.co.in> wrote:

> The output is :
> <fifo_report>
>   <fifo name="cool_fifo at" consumer_count="0" caller_count="0"
> waiting_count="0" importance="0" outbound_per_cycle="1" ring_timeout="60"
> default_lag="30" outbound_priority="5" outbound_strategy="ringall">
>     <outbound></outbound>
>     <callers></callers>
>     <consumers></consumers>
>     <bridges></bridges>
>   </fifo>
> </fifo_report>
> On Thu, Apr 11, 2013 at 9:42 PM, Michael Collins <msc at freeswitch.org>wrote:
>> What's the output of fscli command: fifo list cool_fifo at
>> -MC
>> On Thu, Apr 11, 2013 at 12:13 AM, Ashish gautam <ashish at nms.co.in> wrote:
>>> Hi,
>>> Caller is played music on hold but is not connected to any of the agents
>>> since no agent is ringing. I have sip users registered to FS ( they are
>>> online). I have configured a SIP user as a member for the queue. But, when
>>> the caller calls in, the agent doesn't ring.
>>> Please throw some light.
>>> -Ashish

Michael S Collins
Twitter: @mercutioviz
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