[Freeswitch-users] mod_fifo: agents are not ringing
ashish at nms.co.in
Mon Apr 15 09:42:00 MSD 2013
Probably the originate dialstring I am using is not correct. Can you please
tell what is the proper format for that?
On Sat, Apr 13, 2013 at 12:22 AM, Michael Collins <msc at freeswitch.org>wrote:
> For some reason your agents are not actually set as members of the queue.
> Onhook agents will be listed in the <member> section and off-hook agents
> will be listed in the <consumers> section. Evidently, whatever you're doing
> to add the agents is not working. You may want to try explicitly adding
> them from the fs_cli using the fifo_member command and seeing how that goes.
> On Thu, Apr 11, 2013 at 9:32 PM, Ashish gautam <ashish at nms.co.in> wrote:
>> The output is :
>> <fifo name="cool_fifo at 10.1.30.229" consumer_count="0" caller_count="0"
>> waiting_count="0" importance="0" outbound_per_cycle="1" ring_timeout="60"
>> default_lag="30" outbound_priority="5" outbound_strategy="ringall">
>> On Thu, Apr 11, 2013 at 9:42 PM, Michael Collins <msc at freeswitch.org>wrote:
>>> What's the output of fscli command: fifo list cool_fifo at 10.1.30.229
>>> On Thu, Apr 11, 2013 at 12:13 AM, Ashish gautam <ashish at nms.co.in>wrote:
>>>> Caller is played music on hold but is not connected to any of the
>>>> agents since no agent is ringing. I have sip users registered to FS ( they
>>>> are online). I have configured a SIP user as a member for the queue. But,
>>>> when the caller calls in, the agent doesn't ring.
>>>> Please throw some light.
> Michael S Collins
> Twitter: @mercutioviz
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