[Freeswitch-users] mod_fifo: agents are not ringing

Ashish gautam ashish at nms.co.in
Thu Apr 11 11:28:36 MSD 2013


*my dialplan is:*

<include>
<extension name="cool_fifo">
<condition field="destination_number" expression="^(47673503)$">
<action application="answer"/>
<action application="fifo" data="cool_fifo at 10.1.30.229 in
/tmp/thank_you_for_calling.wav /tmp/wait.wav"/>
<action application="hangup" data="NORMAL_CLEARING"/>
</condition>
</extension>
</include>

*And the fifo.conf.xml is:*
<configuration name="fifo.conf" description="FIFO Configuration">
  <fifos>
    <fifo name="cool_fifo at 10.1.30.229">
      <member timeout="60" simo="1" lag="20">user/1003 at 10.1.30.229</member>
    </fifo>
  </fifos>
</configuration>




On Thu, Apr 11, 2013 at 12:43 PM, Ashish gautam <ashish at nms.co.in> wrote:

> Hi,
>
> Caller is played music on hold but is not connected to any of the agents
> since no agent is ringing. I have sip users registered to FS ( they are
> online). I have configured a SIP user as a member for the queue. But, when
> the caller calls in, the agent doesn't ring.
>
> Please throw some light.
>
> -Ashish
>
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