<b>my dialplan is:</b><div><br></div><div><div><include></div><div><extension name="cool_fifo"></div><div><condition field="destination_number" expression="^(47673503)$"></div>
<div><action application="answer"/></div><div><action application="fifo" data="<a href="mailto:cool_fifo@10.1.30.229">cool_fifo@10.1.30.229</a> in /tmp/thank_you_for_calling.wav /tmp/wait.wav"/></div>
<div><action application="hangup" data="NORMAL_CLEARING"/></div><div></condition></div><div></extension></div><div></include></div><div><br></div><div><b>And the fifo.conf.xml is:</b></div>
<div><div><configuration name="fifo.conf" description="FIFO Configuration"></div><div> <fifos></div><div> <fifo name="<a href="mailto:cool_fifo@10.1.30.229">cool_fifo@10.1.30.229</a>"></div>
<div> <member timeout="60" simo="1" lag="20">user/<a href="mailto:1003@10.1.30.229">1003@10.1.30.229</a></member></div><div> </fifo></div><div> </fifos></div>
<div></configuration></div></div><div><br></div><div><br></div><div><br></div><br><div class="gmail_quote">On Thu, Apr 11, 2013 at 12:43 PM, Ashish gautam <span dir="ltr"><<a href="mailto:ashish@nms.co.in" target="_blank">ashish@nms.co.in</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi,<div><br></div><div>Caller is played music on hold but is not connected to any of the agents since no agent is ringing. I have sip users registered to FS ( they are online). I have configured a SIP user as a member for the queue. But, when the caller calls in, the agent doesn't ring.</div>
<div><br></div><div>Please throw some light.</div><span class="HOEnZb"><font color="#888888"><div><br></div><div>-Ashish</div>
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