[Freeswitch-users] setting up basic call center using mod_fifo

Ken Kelly-Turner kenkellyturner at gmail.com
Thu Oct 18 23:30:41 MSD 2012


Hi all,

I'm trying to set up a very basic call center using mod_fifo and I was
wondering if there was a way to control which agent the next call on the
queue gets sent to as well as a way to monitor the behaviour of the each
agent (tell when they've logged in/out, number of calls rejected, record
calls etc.)

Thanks,
Ken
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