Why would everyone of my extensions be able to call a certain extension number such as (3003) but when a particular user calls that number FS tells that user (3006) that 3003 is busy? 2013-04-02 08:18:56.104087 [DEBUG] sofia.c:5603 Channel sofia/internal/ sip:3003@10.25.190.8:1024 entering state [calling][0] 2013-04-02 08:18:56.254094 [DEBUG] sofia.c:5603 Channel sofia/internal/ sip:3003@10.25.190.8:1024 entering state [terminated][486] 2013-04-02 08:18:56.254094 [DEBUG] switch_channel.c:2994 (sofia/internal/ sip:3003@10.25.190.8:1024) Callstate Change RINGING -> HANGUP 2013-04-02 08:18:56.254094 [NOTICE] sofia.c:6387 Hangup sofia/internal/ sip:3003@10.25.190.8:1024 [CS_CONSUME_MEDIA] [USER_BUSY] 2013-04-02 08:18:56.254094 [DEBUG] switch_core_state_machine.c:415 (sofia/internal/sip:3003@10.25.190.8:1024) Running State Change CS_HANGUP 2013-04-02 08:18:56.254094 [DEBUG] switch_channel.c:3017 Send signal sofia/internal/sip:3003@10.25.190.8:1024 [KILL] 2013-04-02 08:18:56.254094 [DEBUG] switch_core_session.c:1283 Send signal sofia/internal/sip:3003@10.25.190.8:1024 [BREAK] 2013-04-02 08:18:56.254094 [DEBUG] switch_core_state_machine.c:667 (sofia/internal/sip:3003@10.25.190.8:1024) State HANGUP 2013-04-02 08:18:56.254094 [DEBUG] mod_sofia.c:503 Channel sofia/internal/ sip:3003@10.25.190.8:1024 hanging up, cause: USER_BUSY 2013-04-02 08:18:56.274104 [DEBUG] switch_ivr_originate.c:3531 Originate Resulted in Error Cause: 17 [USER_BUSY] 2013-04-02 08:18:56.274104 [NOTICE] switch_ivr_originate.c:2608 Cannot create outgoing channel of type [user] cause: [USER_BUSY] 2013-04-02 08:18:56.274104 [DEBUG] switch_ivr_originate.c:3531 Originate Resulted in Error Cause: 17 [USER_BUSY] 2013-04-02 08:18:56.274104 [INFO] mod_dptools.c:3052 Originate Failed. Cause: USER_BUSY EXECUTE sofia/internal/3006@pbx.bryantschools.org answer() -- *Blakelund Priddy* Network & Systems Engineer Bryant Public School District Bryant, Arkansas 72022 http://www.bryantschools.org p 501-653-5038 f 501-847-5656
Unless you're using Limit the phone itself is probably sending the SIP response 486 User Busy On 2 April 2013 14:21, Blake Priddy <bpriddy@bryantschools.org> wrote:
Why would everyone of my extensions be able to call a certain extension number such as (3003) but when a particular user calls that number FS tells that user (3006) that 3003 is busy?
2013-04-02 08:18:56.104087 [DEBUG] sofia.c:5603 Channel sofia/internal/ sip:3003@10.25.190.8:1024 entering state [calling][0] 2013-04-02 08:18:56.254094 [DEBUG] sofia.c:5603 Channel sofia/internal/ sip:3003@10.25.190.8:1024 entering state [terminated][486] 2013-04-02 08:18:56.254094 [DEBUG] switch_channel.c:2994 (sofia/internal/ sip:3003@10.25.190.8:1024) Callstate Change RINGING -> HANGUP 2013-04-02 08:18:56.254094 [NOTICE] sofia.c:6387 Hangup sofia/internal/ sip:3003@10.25.190.8:1024 [CS_CONSUME_MEDIA] [USER_BUSY] 2013-04-02 08:18:56.254094 [DEBUG] switch_core_state_machine.c:415 (sofia/internal/sip:3003@10.25.190.8:1024) Running State Change CS_HANGUP 2013-04-02 08:18:56.254094 [DEBUG] switch_channel.c:3017 Send signal sofia/internal/sip:3003@10.25.190.8:1024 [KILL] 2013-04-02 08:18:56.254094 [DEBUG] switch_core_session.c:1283 Send signal sofia/internal/sip:3003@10.25.190.8:1024 [BREAK] 2013-04-02 08:18:56.254094 [DEBUG] switch_core_state_machine.c:667 (sofia/internal/sip:3003@10.25.190.8:1024) State HANGUP 2013-04-02 08:18:56.254094 [DEBUG] mod_sofia.c:503 Channel sofia/internal/ sip:3003@10.25.190.8:1024 hanging up, cause: USER_BUSY 2013-04-02 08:18:56.274104 [DEBUG] switch_ivr_originate.c:3531 Originate Resulted in Error Cause: 17 [USER_BUSY] 2013-04-02 08:18:56.274104 [NOTICE] switch_ivr_originate.c:2608 Cannot create outgoing channel of type [user] cause: [USER_BUSY] 2013-04-02 08:18:56.274104 [DEBUG] switch_ivr_originate.c:3531 Originate Resulted in Error Cause: 17 [USER_BUSY] 2013-04-02 08:18:56.274104 [INFO] mod_dptools.c:3052 Originate Failed. Cause: USER_BUSY EXECUTE sofia/internal/3006@pbx.bryantschools.org answer()
--
*Blakelund Priddy* Network & Systems Engineer Bryant Public School District Bryant, Arkansas 72022 http://www.bryantschools.org p 501-653-5038 f 501-847-5656
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
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FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Blake, If you turn on a sip trace with "sofia profile internal siptrace on" you should be able to see why FS is responding to the caller with USER_BUSY. Usually I see this because someone accidentally hit DoNotDisturb, or they have a misconfiguration in the call forwarding feature on their phone. William King Senior Engineer Quentus Technologies, INC 1037 NE 65th St Suite 273 Seattle, WA 98115 Main: (877) 211-9337 Office: (206) 388-4772 Cell: (253) 686-5518 william.king@quentustech.com On 04/02/2013 06:21 AM, Blake Priddy wrote:
Why would everyone of my extensions be able to call a certain extension number such as (3003) but when a particular user calls that number FS tells that user (3006) that 3003 is busy?
2013-04-02 08:18:56.104087 [DEBUG] sofia.c:5603 Channel sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024> entering state [calling][0] 2013-04-02 08:18:56.254094 [DEBUG] sofia.c:5603 Channel sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024> entering state [terminated][486] 2013-04-02 08:18:56.254094 [DEBUG] switch_channel.c:2994 (sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024>) Callstate Change RINGING -> HANGUP 2013-04-02 08:18:56.254094 [NOTICE] sofia.c:6387 Hangup sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024> [CS_CONSUME_MEDIA] [USER_BUSY] 2013-04-02 08:18:56.254094 [DEBUG] switch_core_state_machine.c:415 (sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024>) Running State Change CS_HANGUP 2013-04-02 08:18:56.254094 [DEBUG] switch_channel.c:3017 Send signal sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024> [KILL] 2013-04-02 08:18:56.254094 [DEBUG] switch_core_session.c:1283 Send signal sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024> [BREAK] 2013-04-02 08:18:56.254094 [DEBUG] switch_core_state_machine.c:667 (sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024>) State HANGUP 2013-04-02 08:18:56.254094 [DEBUG] mod_sofia.c:503 Channel sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024> hanging up, cause: USER_BUSY 2013-04-02 08:18:56.274104 [DEBUG] switch_ivr_originate.c:3531 Originate Resulted in Error Cause: 17 [USER_BUSY] 2013-04-02 08:18:56.274104 [NOTICE] switch_ivr_originate.c:2608 Cannot create outgoing channel of type [user] cause: [USER_BUSY] 2013-04-02 08:18:56.274104 [DEBUG] switch_ivr_originate.c:3531 Originate Resulted in Error Cause: 17 [USER_BUSY] 2013-04-02 08:18:56.274104 [INFO] mod_dptools.c:3052 Originate Failed. Cause: USER_BUSY EXECUTE sofia/internal/3006@pbx.bryantschools.org <mailto:3006@pbx.bryantschools.org> answer()
--
*Blakelund Priddy* Network & Systems Engineer Bryant Public School District Bryant, Arkansas 72022 http://www.bryantschools.org <http://www.bryantschools.org/> p 501-653-5038 f 501-847-5656
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Thank you all! On Tue, Apr 2, 2013 at 1:11 PM, William King <william.king@quentustech.com>wrote:
Blake,
If you turn on a sip trace with "sofia profile internal siptrace on" you should be able to see why FS is responding to the caller with USER_BUSY. Usually I see this because someone accidentally hit DoNotDisturb, or they have a misconfiguration in the call forwarding feature on their phone.
William King Senior Engineer Quentus Technologies, INC 1037 NE 65th St Suite 273 Seattle, WA 98115 Main: (877) 211-9337 Office: (206) 388-4772 Cell: (253) 686-5518 william.king@quentustech.com
On 04/02/2013 06:21 AM, Blake Priddy wrote:
Why would everyone of my extensions be able to call a certain extension number such as (3003) but when a particular user calls that number FS tells that user (3006) that 3003 is busy?
2013-04-02 08:18:56.104087 [DEBUG] sofia.c:5603 Channel sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024> entering state [calling][0] 2013-04-02 08:18:56.254094 [DEBUG] sofia.c:5603 Channel sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024> entering state [terminated][486] 2013-04-02 08:18:56.254094 [DEBUG] switch_channel.c:2994 (sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024>) Callstate Change RINGING -> HANGUP 2013-04-02 08:18:56.254094 [NOTICE] sofia.c:6387 Hangup sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024> [CS_CONSUME_MEDIA] [USER_BUSY] 2013-04-02 08:18:56.254094 [DEBUG] switch_core_state_machine.c:415 (sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024>) Running State Change CS_HANGUP 2013-04-02 08:18:56.254094 [DEBUG] switch_channel.c:3017 Send signal sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024> [KILL] 2013-04-02 08:18:56.254094 [DEBUG] switch_core_session.c:1283 Send signal sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024> [BREAK] 2013-04-02 08:18:56.254094 [DEBUG] switch_core_state_machine.c:667 (sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024>) State HANGUP 2013-04-02 08:18:56.254094 [DEBUG] mod_sofia.c:503 Channel sofia/internal/sip:3003@10.25.190.8:1024 <http://sip:3003@10.25.190.8:1024> hanging up, cause: USER_BUSY 2013-04-02 08:18:56.274104 [DEBUG] switch_ivr_originate.c:3531 Originate Resulted in Error Cause: 17 [USER_BUSY] 2013-04-02 08:18:56.274104 [NOTICE] switch_ivr_originate.c:2608 Cannot create outgoing channel of type [user] cause: [USER_BUSY] 2013-04-02 08:18:56.274104 [DEBUG] switch_ivr_originate.c:3531 Originate Resulted in Error Cause: 17 [USER_BUSY] 2013-04-02 08:18:56.274104 [INFO] mod_dptools.c:3052 Originate Failed. Cause: USER_BUSY EXECUTE sofia/internal/3006@pbx.bryantschools.org <mailto:3006@pbx.bryantschools.org> answer()
--
*Blakelund Priddy* Network & Systems Engineer Bryant Public School District Bryant, Arkansas 72022 http://www.bryantschools.org <http://www.bryantschools.org/> p 501-653-5038 f 501-847-5656
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- *Blakelund Priddy* Network & Systems Engineer Bryant Public School District Bryant, Arkansas 72022 http://www.bryantschools.org p 501-653-5038 f 501-847-5656
participants (3)
-
Blake Priddy
-
Steven Ayre
-
William King