Why do I get this odd *98 code in my dialplan?
Hi All, My user has a CISCO SPA504G with the operator console. She is a receptionist and receives and transfer many calls a day just fine. Occasionally in the log file I see entries like this: Processing Front Desk <10>->*98 in context from-internal-ESTA Now the phone is configure with Vertical Service Activation Code *98 for Blind Transfer code. It may be something the user is doing incorrectly, but I have better luck getting information from a gold fish. Any ideas how this "code" is appearing as an extension? Sean
Easiest possible solution: By default the voicemail button (envelope) on the SPA504G phones dials *98. Did you change <Voice_Mail_Number ua="na">*98</Voice_Mail_Number> In your phone config? From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Sean Devoy Sent: Friday, June 13, 2014 5:01 PM To: FreeSWITCH-users@lists.freeswitch.org Subject: [Freeswitch-users] Why do I get this odd *98 code in my dialplan? Hi All, My user has a CISCO SPA504G with the operator console. She is a receptionist and receives and transfer many calls a day just fine. Occasionally in the log file I see entries like this: Processing Front Desk <10>->*98 in context from-internal-ESTA Now the phone is configure with Vertical Service Activation Code *98 for Blind Transfer code. It may be something the user is doing incorrectly, but I have better luck getting information from a gold fish. Any ideas how this "code" is appearing as an extension? Sean
Yes, the voicemail number has been reset to our voicemail extension. Thanks for the response though. From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Colin Mason Sent: Saturday, June 14, 2014 12:33 AM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] Why do I get this odd *98 code in my dialplan? Easiest possible solution: By default the voicemail button (envelope) on the SPA504G phones dials *98. Did you change <Voice_Mail_Number ua="na">*98</Voice_Mail_Number> In your phone config? From: freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org> [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Sean Devoy Sent: Friday, June 13, 2014 5:01 PM To: FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> Subject: [Freeswitch-users] Why do I get this odd *98 code in my dialplan? Hi All, My user has a CISCO SPA504G with the operator console. She is a receptionist and receives and transfer many calls a day just fine. Occasionally in the log file I see entries like this: Processing Front Desk <10>->*98 in context from-internal-ESTA Now the phone is configure with Vertical Service Activation Code *98 for Blind Transfer code. It may be something the user is doing incorrectly, but I have better luck getting information from a gold fish. Any ideas how this "code" is appearing as an extension? Sean
participants (2)
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Colin Mason
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Sean Devoy