Hi All,
My user has a CISCO SPA504G with the operator console. She is a receptionist and receives and transfer many calls a day just fine. Occasionally in the log file I see entries like this:
Processing Front Desk <10>->*98 in context from-internal-ESTA
Now the phone is configure with Vertical Service Activation Code *98 for Blind Transfer code.
It may be something the user is doing incorrectly, but I have better luck getting information from a gold fish.
Any ideas how this “code” is appearing as an extension?
Sean