Hi All,

 

My user has a CISCO SPA504G with the operator console.  She is a receptionist and receives and transfer many calls a day just fine.  Occasionally in the log file I see entries like this:

Processing Front Desk <10>->*98 in context from-internal-ESTA

 

Now the phone is configure with Vertical Service Activation Code *98 for Blind Transfer code.

 

It may be something the user is doing incorrectly, but I have better luck getting information from a gold fish.

 

Any ideas how this “code” is appearing as an extension?

 

Sean