Yes, the voicemail number has been reset to our voicemail extension.

Thanks for the response though.

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Colin Mason
Sent: Saturday, June 14, 2014 12:33 AM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] Why do I get this odd *98 code in my dialplan?

Easiest possible solution:

By default the voicemail button (envelope) on the SPA504G phones dials *98. Did you change

<Voice_Mail_Number ua="na">*98</Voice_Mail_Number>

In your phone config?

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Sean Devoy
Sent: Friday, June 13, 2014 5:01 PM
To: FreeSWITCH-users@lists.freeswitch.org
Subject: [Freeswitch-users] Why do I get this odd *98 code in my dialplan?

Hi All,

My user has a CISCO SPA504G with the operator console.  She is a receptionist and receives and transfer many calls a day just fine.  Occasionally in the log file I see entries like this:

Processing Front Desk <10>->*98 in context from-internal-ESTA

Now the phone is configure with Vertical Service Activation Code *98 for Blind Transfer code.

It may be something the user is doing incorrectly, but I have better luck getting information from a gold fish.

Any ideas how this “code” is appearing as an extension?

Sean