Hi, I am facing an issue where when I call a mobile phone number from a SIP account using Freeswitch via an external gateway(service provider) I get these logs and call to the recipient is not made: Logs : 2016-01-19 08:50:21.042365 [NOTICE] switch_channel.c:1055 New Channel sofia/external/919811806537 [ac043fa4-be89-11e5-b585-450e5c1ead46] 2016-01-19 08:50:21.182405 [NOTICE] sofia.c:7539 Hangup sofia/external/XXXXXXXX [CS_CONSUME_MEDIA] [UNALLOCATED_NUMBER] 2016-01-19 08:50:21.202390 [NOTICE] switch_core_session.c:1641 Session 6 (sofia/external/XXXXXXXX) Ended 2016-01-19 08:50:21.202390 [NOTICE] switch_core_session.c:1645 Close Channel sofia/external/919811806537 [CS_DESTROY] I also tried the following command : sofia profile external restart reloadxml but did not work I tried using some other gateway then it worked fine but how can I remove this issue so that I need not change my gateway service provider. Regards, Deepika
Are you sure the number is valid, and you're using the correct dialing prefix? Generally this hangup cause is returned by the other side. You can confirm that with a SIP trace. If the number is valid and you're sending it in the format they expect then you'll need to chase it up with them to find out why the couldn't route the call. On 19 January 2016 at 09:00, Deepika Yadav <deepikay@iiitd.ac.in> wrote:
Hi,
I am facing an issue where when I call a mobile phone number from a SIP account using Freeswitch via an external gateway(service provider) I get these logs and call to the recipient is not made:
Logs :
2016-01-19 08:50:21.042365 [NOTICE] switch_channel.c:1055 New Channel sofia/external/919811806537 [ac043fa4-be89-11e5-b585-450e5c1ead46] 2016-01-19 08:50:21.182405 [NOTICE] sofia.c:7539 Hangup sofia/external/XXXXXXXX [CS_CONSUME_MEDIA] [UNALLOCATED_NUMBER] 2016-01-19 08:50:21.202390 [NOTICE] switch_core_session.c:1641 Session 6 (sofia/external/XXXXXXXX) Ended 2016-01-19 08:50:21.202390 [NOTICE] switch_core_session.c:1645 Close Channel sofia/external/919811806537 [CS_DESTROY]
I also tried the following command :
sofia profile external restart reloadxml
but did not work
I tried using some other gateway then it worked fine but how can I remove this issue so that I need not change my gateway service provider.
Regards, Deepika
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Could also mean the number you're presenting as caller ID is not allocated or filtered to prevent abuse! On Tuesday, January 19, 2016, Steven Ayre <steveayre@gmail.com> wrote:
Are you sure the number is valid, and you're using the correct dialing prefix?
Generally this hangup cause is returned by the other side. You can confirm that with a SIP trace. If the number is valid and you're sending it in the format they expect then you'll need to chase it up with them to find out why the couldn't route the call.
On 19 January 2016 at 09:00, Deepika Yadav <deepikay@iiitd.ac.in <javascript:_e(%7B%7D,'cvml','deepikay@iiitd.ac.in');>> wrote:
Hi,
I am facing an issue where when I call a mobile phone number from a SIP account using Freeswitch via an external gateway(service provider) I get these logs and call to the recipient is not made:
Logs :
2016-01-19 08:50:21.042365 [NOTICE] switch_channel.c:1055 New Channel sofia/external/919811806537 [ac043fa4-be89-11e5-b585-450e5c1ead46] 2016-01-19 08:50:21.182405 [NOTICE] sofia.c:7539 Hangup sofia/external/XXXXXXXX [CS_CONSUME_MEDIA] [UNALLOCATED_NUMBER] 2016-01-19 08:50:21.202390 [NOTICE] switch_core_session.c:1641 Session 6 (sofia/external/XXXXXXXX) Ended 2016-01-19 08:50:21.202390 [NOTICE] switch_core_session.c:1645 Close Channel sofia/external/919811806537 [CS_DESTROY]
I also tried the following command :
sofia profile external restart reloadxml
but did not work
I tried using some other gateway then it worked fine but how can I remove this issue so that I need not change my gateway service provider.
Regards, Deepika
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <javascript:_e(%7B%7D,'cvml','consulting@freeswitch.org');> http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <javascript:_e(%7B%7D,'cvml','FreeSWITCH-users@lists.freeswitch.org');> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- *Brian West* brian@freeswitch.org *Twitter: @FreeSWITCH , @briankwest* http://www.freeswitchbook.com http://www.freeswitchcookbook.com Got Bugs? Report them here <https://freeswitch.org/jira>! | Reddit: /r/freeswitch <https://www.reddit.com/r/freeswitch> *T:*+19184209001 | *F:*+19184209002 | *M:*+1918424WEST (9378) *iNUM:*+883 5100 1420 9001 | *ISN:*410*543 | *Skype:*briankwest
The siptrace gives logs as: recv 482 bytes from udp/[52.19.173.147]:5060 at 13:33:21.458701: ------------------------------------------------------------------------ SIP/2.0 404 Not Found Via: SIP/2.0/UDP X.X.X.X:5080;branch=z9hG4bKtK07Xe8Z1aQKp;received=X.X.X.X;rport=5080 From: "" <sip:0000000000@as1.ABC.com>;tag=Q47K4vjgj4jaj To: <sip:XXXXXXX@as1.ABC.com>;tag=as1e63948e Call-ID: 0c67ecf1-3954-1234-f78e-022d9945b83d CSeq: 86269136 INVITE Server: Asterisk PBX 13.5.0 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE Supported: replaces, timer Content-Length: 0 If I use another sip account of a different server altogether using the same gateway, it works fine. I edited the file external/example.com and again saved , it solved the problem. On Tue, Jan 19, 2016 at 3:06 PM, Steven Ayre <steveayre@gmail.com> wrote:
Are you sure the number is valid, and you're using the correct dialing prefix?
Generally this hangup cause is returned by the other side. You can confirm that with a SIP trace. If the number is valid and you're sending it in the format they expect then you'll need to chase it up with them to find out why the couldn't route the call.
On 19 January 2016 at 09:00, Deepika Yadav <deepikay@iiitd.ac.in> wrote:
Hi,
I am facing an issue where when I call a mobile phone number from a SIP account using Freeswitch via an external gateway(service provider) I get these logs and call to the recipient is not made:
Logs :
2016-01-19 08:50:21.042365 [NOTICE] switch_channel.c:1055 New Channel sofia/external/919811806537 [ac043fa4-be89-11e5-b585-450e5c1ead46] 2016-01-19 08:50:21.182405 [NOTICE] sofia.c:7539 Hangup sofia/external/XXXXXXXX [CS_CONSUME_MEDIA] [UNALLOCATED_NUMBER] 2016-01-19 08:50:21.202390 [NOTICE] switch_core_session.c:1641 Session 6 (sofia/external/XXXXXXXX) Ended 2016-01-19 08:50:21.202390 [NOTICE] switch_core_session.c:1645 Close Channel sofia/external/919811806537 [CS_DESTROY]
I also tried the following command :
sofia profile external restart reloadxml
but did not work
I tried using some other gateway then it worked fine but how can I remove this issue so that I need not change my gateway service provider.
Regards, Deepika
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Set a proper CID. On Tue, Jan 19, 2016 at 12:23 PM, Deepika Yadav <deepikay@iiitd.ac.in> wrote:
The siptrace gives logs as:
recv 482 bytes from udp/[52.19.173.147]:5060 at 13:33:21.458701: ------------------------------------------------------------------------ SIP/2.0 404 Not Found Via: SIP/2.0/UDP X.X.X.X:5080;branch=z9hG4bKtK07Xe8Z1aQKp;received=X.X.X.X;rport=5080 From: "" <sip:0000000000@as1.ABC.com>;tag=Q47K4vjgj4jaj To: <sip:XXXXXXX@as1.ABC.com>;tag=as1e63948e Call-ID: 0c67ecf1-3954-1234-f78e-022d9945b83d CSeq: 86269136 INVITE Server: Asterisk PBX 13.5.0 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE Supported: replaces, timer Content-Length: 0
If I use another sip account of a different server altogether using the same gateway, it works fine.
I edited the file external/example.com and again saved , it solved the problem.
On Tue, Jan 19, 2016 at 3:06 PM, Steven Ayre <steveayre@gmail.com> wrote:
Are you sure the number is valid, and you're using the correct dialing prefix?
Generally this hangup cause is returned by the other side. You can confirm that with a SIP trace. If the number is valid and you're sending it in the format they expect then you'll need to chase it up with them to find out why the couldn't route the call.
On 19 January 2016 at 09:00, Deepika Yadav <deepikay@iiitd.ac.in> wrote:
Hi,
I am facing an issue where when I call a mobile phone number from a SIP account using Freeswitch via an external gateway(service provider) I get these logs and call to the recipient is not made:
Logs :
2016-01-19 08:50:21.042365 [NOTICE] switch_channel.c:1055 New Channel sofia/external/919811806537 [ac043fa4-be89-11e5-b585-450e5c1ead46] 2016-01-19 08:50:21.182405 [NOTICE] sofia.c:7539 Hangup sofia/external/XXXXXXXX [CS_CONSUME_MEDIA] [UNALLOCATED_NUMBER] 2016-01-19 08:50:21.202390 [NOTICE] switch_core_session.c:1641 Session 6 (sofia/external/XXXXXXXX) Ended 2016-01-19 08:50:21.202390 [NOTICE] switch_core_session.c:1645 Close Channel sofia/external/919811806537 [CS_DESTROY]
I also tried the following command :
sofia profile external restart reloadxml
but did not work
I tried using some other gateway then it worked fine but how can I remove this issue so that I need not change my gateway service provider.
Regards, Deepika
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- *Brian West* brian@freeswitch.org *Twitter: @FreeSWITCH , @briankwest* http://www.freeswitchbook.com http://www.freeswitchcookbook.com Got Bugs? Report them here <https://freeswitch.org/jira>! | Reddit: /r/freeswitch <https://www.reddit.com/r/freeswitch> *T:*+19184209001 | *F:*+19184209002 | *M:*+1918424WEST (9378) *iNUM:*+883 5100 1420 9001 | *ISN:*410*543 | *Skype:*briankwest
participants (3)
-
Brian West
-
Deepika Yadav
-
Steven Ayre