Hi, you could use group_confirm_file like below: <action application="set" data="group_confirm_file=playback /sounds/example.mp3" /> <action application="set" data="group_confirm_key=exec" /> This will play the file when the call is connected to the bleg. Thanks Matt On 27/11/2014 10:48, kaleem rehman wrote:

Hi All,

I want to play a message to recipient to advise them what line call came in, in Avaya world this is known as Whisper / VDN of Origin Announcement.

what I want to achieve is when call hits the Gateway its setup to route call to an extension, when extension answers the call they hear a wav file or a message via (Freeswitch SAY command) saying "customer service" or "Sales" etc...

thanks in advance, kaleem

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