I want to play a message to recipient to advise them what line call came in, in Avaya world this is known as Whisper / VDN of Origin Announcement.
what I want to achieve is when call hits the Gateway its setup to route call to an extension, when extension answers the call they hear a wav file or a message via (Freeswitch SAY command) saying "customer service" or "Sales" etc...
thanks in advance,
kaleem