What is the best way implement the follow me for a extension
Hi All, I would like to setup follow me dialplan for individual extensions. Some extensions need a follow-me and some not. If the the follow-me not reach any live person the call should go to the FreeSWTICH voicemail.I have the extensions range from 201 -209. Also I am using the following Default dial plan to call between extensions. <extension name="Local_Extension"> <condition field="destination_number" expression="^(20[0-9])$"> <action application="set" data="dialed_extension=$1"/> <action application="export" data="dialed_extension=$1"/> <!-- bind_meta_app can have these args <key> [a|b|ab] [a|b|o|s] <app> --> <action application="bind_meta_app" data="1 b s execute_extension::dx XML features"/> <action application="bind_meta_app" data="2 b s record_session::$${recordings_dir}/${caller_id_number}.${strftime(%Y-%m-%d-%H-%M-%S)}.wav"/> <action application="bind_meta_app" data="3 b s execute_extension::cf XML features"/> <action application="set" data="ringback=${us-ring}"/> <action application="set" data="transfer_ringback=$${hold_music}"/> <action application="set" data="call_timeout=30"/> <!-- <action application="set" data="sip_exclude_contact=${network_addr}"/> --> <action application="set" data="hangup_after_bridge=true"/> <!--<action application="set" data="continue_on_fail=NORMAL_TEMPORARY_FAILURE,USER_BUSY,NO_ANSWER,TIMEOUT,NO_ROUTE_DESTINATION"/> --> <action application="set" data="continue_on_fail=true"/> <action application="hash" data="insert/${domain_name}-call_return/${dialed_extension}/${caller_id_number}"/> <action application="hash" data="insert/${domain_name}-last_dial_ext/${dialed_extension}/${uuid}"/> <action application="set" data="called_party_callgroup=${user_data(${dialed_extension}@${domain_name} var callgroup)}"/> <!--<action application="export" data="nolocal:sip_secure_media=${user_data(${dialed_extension}@${domain_name} var sip_secure_media)}"/>--> <action application="hash" data="insert/${domain_name}-last_dial/${called_party_callgroup}/${uuid}"/> <action application="bridge" data="user/${dialed_extension}@ ${domain_name},${followme}"/> <action application="answer"/> <action application="sleep" data="1000"/> <action application="voicemail" data="default ${domain_name} ${dialed_extension}"/> </condition> </extension> I use the wiki samples to make a follow me dial plan for extension 201. Here is the dial plan. <extension name="201_followme"> <condition field="destination_number" expression="201"> <action application="set" data="hangup_after_bridge=true"/> <action application="set" data="continue_on_fail=true"/> <action application="set" data="ignore_early_media=true"/> <action application="set" data="call_timeout=10"/> <action application="bridge" data="sofia/$${domain}/201"/> <action application="set" data="call_timeout=13"/> <action application="bridge" data="sofia/gateway/voicepulse/14161235555" /> <action application="answer"/> <action application="sleep" data="1000"/> <action application="voicemail" data="default $${domain} 201"/> </condition> </extension> Call to extension 201 , there are two dialplan matching the request. Either Local_Extension or follwme_201. Which order freeswtich select? Thank you for your help. Thanks, Lloyd
On Mon, Mar 8, 2010 at 2:33 PM, Aloysius Lloyd <lloyd.aloysius@gmail.com>wrote:
Hi All,
I would like to setup follow me dialplan for individual extensions. Some extensions need a follow-me and some not. If the the follow-me not reach any live person the call should go to the FreeSWTICH voicemail.I have the extensions range from 201 -209. Also I am using the following Default dial plan to call between extensions.
<extension name="Local_Extension"> <condition field="destination_number" expression="^(20[0-9])$"> <action application="set" data="dialed_extension=$1"/> <action application="export" data="dialed_extension=$1"/> <!-- bind_meta_app can have these args <key> [a|b|ab] [a|b|o|s] <app> --> <action application="bind_meta_app" data="1 b s execute_extension::dx XML features"/> <action application="bind_meta_app" data="2 b s record_session::$${recordings_dir}/${caller_id_number}.${strftime(%Y-%m-%d-%H-%M-%S)}.wav"/> <action application="bind_meta_app" data="3 b s execute_extension::cf XML features"/> <action application="set" data="ringback=${us-ring}"/> <action application="set" data="transfer_ringback=$${hold_music}"/> <action application="set" data="call_timeout=30"/> <!-- <action application="set" data="sip_exclude_contact=${network_addr}"/> --> <action application="set" data="hangup_after_bridge=true"/> <!--<action application="set" data="continue_on_fail=NORMAL_TEMPORARY_FAILURE,USER_BUSY,NO_ANSWER,TIMEOUT,NO_ROUTE_DESTINATION"/> --> <action application="set" data="continue_on_fail=true"/> <action application="hash" data="insert/${domain_name}-call_return/${dialed_extension}/${caller_id_number}"/> <action application="hash" data="insert/${domain_name}-last_dial_ext/${dialed_extension}/${uuid}"/> <action application="set" data="called_party_callgroup=${user_data(${dialed_extension}@${domain_name} var callgroup)}"/> <!--<action application="export" data="nolocal:sip_secure_media=${user_data(${dialed_extension}@${domain_name} var sip_secure_media)}"/>--> <action application="hash" data="insert/${domain_name}-last_dial/${called_party_callgroup}/${uuid}"/> <action application="bridge" data="user/${dialed_extension}@ ${domain_name},${followme}"/> <action application="answer"/> <action application="sleep" data="1000"/> <action application="voicemail" data="default ${domain_name} ${dialed_extension}"/> </condition> </extension>
I use the wiki samples to make a follow me dial plan for extension 201. Here is the dial plan.
<extension name="201_followme"> <condition field="destination_number" expression="201"> <action application="set" data="hangup_after_bridge=true"/> <action application="set" data="continue_on_fail=true"/> <action application="set" data="ignore_early_media=true"/> <action application="set" data="call_timeout=10"/> <action application="bridge" data="sofia/$${domain}/201"/> <action application="set" data="call_timeout=13"/> <action application="bridge" data="sofia/gateway/voicepulse/14161235555" /> <action application="answer"/> <action application="sleep" data="1000"/> <action application="voicemail" data="default $${domain} 201"/> </condition> </extension>
Call to extension 201 , there are two dialplan matching the request. Either Local_Extension or follwme_201. Which order freeswtich select?
It will match whichever one comes first in the file. You could, for example, put this 201 extension above the Local_Extension. You could also put a custom chan var in the user directory for those who need the follow-me. Then you could have two conditions, both of which need to match: <extension name="Local, follow me"> <condition field="${followme}" expression="^yes$"/> <condition field="destination_number expression="^(20\d)$"> <!-- followme stuff here --> ... </condition> </extension> <extension name="Local No follow me"> <condition field="${followme}" expression="^$"/> <condition field="destination_number expression="^(20\d)$"> <!-- normal local extension stuff here --> ... </condition> </extension> Then in the user setup in the directory add the followme variable only to those who need it. You can also add a variable for the followme phone number if you want. Inside the <variables> node just add whatever you want: <variable name="followme" value="yes"/> <variable name="followme_number" value="14161235555"/> Or even <variable name="followme_dialstring" value="sofia/gateway/voicepulse/14161235555"/> Then you could use ${followme_number} in your bridge like this: <action application="bridge" data="sofia/gateway/ voicepulse/${followme_number}" /> Or ${followme_dialstring} like this: <action application="bridge" data="${followme_dialstring}" /> Make sense? :) Give it a try and report back your success/failure/questions/comments/etc. -MC
Michael, Thank you for the suggestion. This suggestion make sense and a proper way to implement the follow me. . Thanks Lloyd On Mon, Mar 8, 2010 at 6:10 PM, Michael Collins <msc@freeswitch.org> wrote:
On Mon, Mar 8, 2010 at 2:33 PM, Aloysius Lloyd <lloyd.aloysius@gmail.com>wrote:
Hi All,
I would like to setup follow me dialplan for individual extensions. Some extensions need a follow-me and some not. If the the follow-me not reach any live person the call should go to the FreeSWTICH voicemail.I have the extensions range from 201 -209. Also I am using the following Default dial plan to call between extensions.
<extension name="Local_Extension"> <condition field="destination_number" expression="^(20[0-9])$"> <action application="set" data="dialed_extension=$1"/> <action application="export" data="dialed_extension=$1"/> <!-- bind_meta_app can have these args <key> [a|b|ab] [a|b|o|s] <app> --> <action application="bind_meta_app" data="1 b s execute_extension::dx XML features"/> <action application="bind_meta_app" data="2 b s record_session::$${recordings_dir}/${caller_id_number}.${strftime(%Y-%m-%d-%H-%M-%S)}.wav"/> <action application="bind_meta_app" data="3 b s execute_extension::cf XML features"/> <action application="set" data="ringback=${us-ring}"/> <action application="set" data="transfer_ringback=$${hold_music}"/> <action application="set" data="call_timeout=30"/> <!-- <action application="set" data="sip_exclude_contact=${network_addr}"/> --> <action application="set" data="hangup_after_bridge=true"/> <!--<action application="set" data="continue_on_fail=NORMAL_TEMPORARY_FAILURE,USER_BUSY,NO_ANSWER,TIMEOUT,NO_ROUTE_DESTINATION"/> --> <action application="set" data="continue_on_fail=true"/> <action application="hash" data="insert/${domain_name}-call_return/${dialed_extension}/${caller_id_number}"/> <action application="hash" data="insert/${domain_name}-last_dial_ext/${dialed_extension}/${uuid}"/> <action application="set" data="called_party_callgroup=${user_data(${dialed_extension}@${domain_name} var callgroup)}"/> <!--<action application="export" data="nolocal:sip_secure_media=${user_data(${dialed_extension}@${domain_name} var sip_secure_media)}"/>--> <action application="hash" data="insert/${domain_name}-last_dial/${called_party_callgroup}/${uuid}"/> <action application="bridge" data="user/${dialed_extension}@ ${domain_name},${followme}"/> <action application="answer"/> <action application="sleep" data="1000"/> <action application="voicemail" data="default ${domain_name} ${dialed_extension}"/> </condition> </extension>
I use the wiki samples to make a follow me dial plan for extension 201. Here is the dial plan.
<extension name="201_followme"> <condition field="destination_number" expression="201"> <action application="set" data="hangup_after_bridge=true"/> <action application="set" data="continue_on_fail=true"/> <action application="set" data="ignore_early_media=true"/> <action application="set" data="call_timeout=10"/> <action application="bridge" data="sofia/$${domain}/201"/> <action application="set" data="call_timeout=13"/> <action application="bridge" data="sofia/gateway/voicepulse/14161235555" /> <action application="answer"/> <action application="sleep" data="1000"/> <action application="voicemail" data="default $${domain} 201"/> </condition> </extension>
Call to extension 201 , there are two dialplan matching the request. Either Local_Extension or follwme_201. Which order freeswtich select?
It will match whichever one comes first in the file. You could, for example, put this 201 extension above the Local_Extension. You could also put a custom chan var in the user directory for those who need the follow-me. Then you could have two conditions, both of which need to match:
<extension name="Local, follow me"> <condition field="${followme}" expression="^yes$"/> <condition field="destination_number expression="^(20\d)$"> <!-- followme stuff here --> ... </condition> </extension>
<extension name="Local No follow me"> <condition field="${followme}" expression="^$"/> <condition field="destination_number expression="^(20\d)$"> <!-- normal local extension stuff here --> ... </condition> </extension>
Then in the user setup in the directory add the followme variable only to those who need it. You can also add a variable for the followme phone number if you want. Inside the <variables> node just add whatever you want:
<variable name="followme" value="yes"/> <variable name="followme_number" value="14161235555"/> Or even <variable name="followme_dialstring" value="sofia/gateway/voicepulse/14161235555"/>
Then you could use ${followme_number} in your bridge like this:
<action application="bridge" data="sofia/gateway/ voicepulse/${followme_number}" />
Or ${followme_dialstring} like this: <action application="bridge" data="${followme_dialstring}" />
Make sense? :)
Give it a try and report back your success/failure/questions/comments/etc. -MC
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
<action application="bridge" data="user/${dialed_extension}@ ${domain_name}|[leg_delay_start=12,leg_timeout=30]sofia/gateway/voipms/${followme_nu mber}"/> I setup the above dial plan. The call to extension works perfect. But It never call to the ${followme_neumber}. How can I fix this issue. Thanks Lloyd On Mon, Mar 8, 2010 at 7:24 PM, Aloysius Lloyd <lloyd.aloysius@gmail.com>wrote:
Michael,
Thank you for the suggestion. This suggestion make sense and a proper way to implement the follow me. .
Thanks Lloyd
On Mon, Mar 8, 2010 at 6:10 PM, Michael Collins <msc@freeswitch.org>wrote:
On Mon, Mar 8, 2010 at 2:33 PM, Aloysius Lloyd <lloyd.aloysius@gmail.com>wrote:
Hi All,
I would like to setup follow me dialplan for individual extensions. Some extensions need a follow-me and some not. If the the follow-me not reach any live person the call should go to the FreeSWTICH voicemail.I have the extensions range from 201 -209. Also I am using the following Default dial plan to call between extensions.
<extension name="Local_Extension"> <condition field="destination_number" expression="^(20[0-9])$"> <action application="set" data="dialed_extension=$1"/> <action application="export" data="dialed_extension=$1"/> <!-- bind_meta_app can have these args <key> [a|b|ab] [a|b|o|s] <app> --> <action application="bind_meta_app" data="1 b s execute_extension::dx XML features"/> <action application="bind_meta_app" data="2 b s record_session::$${recordings_dir}/${caller_id_number}.${strftime(%Y-%m-%d-%H-%M-%S)}.wav"/> <action application="bind_meta_app" data="3 b s execute_extension::cf XML features"/> <action application="set" data="ringback=${us-ring}"/> <action application="set" data="transfer_ringback=$${hold_music}"/> <action application="set" data="call_timeout=30"/> <!-- <action application="set" data="sip_exclude_contact=${network_addr}"/> --> <action application="set" data="hangup_after_bridge=true"/> <!--<action application="set" data="continue_on_fail=NORMAL_TEMPORARY_FAILURE,USER_BUSY,NO_ANSWER,TIMEOUT,NO_ROUTE_DESTINATION"/> --> <action application="set" data="continue_on_fail=true"/> <action application="hash" data="insert/${domain_name}-call_return/${dialed_extension}/${caller_id_number}"/> <action application="hash" data="insert/${domain_name}-last_dial_ext/${dialed_extension}/${uuid}"/> <action application="set" data="called_party_callgroup=${user_data(${dialed_extension}@${domain_name} var callgroup)}"/> <!--<action application="export" data="nolocal:sip_secure_media=${user_data(${dialed_extension}@${domain_name} var sip_secure_media)}"/>--> <action application="hash" data="insert/${domain_name}-last_dial/${called_party_callgroup}/${uuid}"/> <action application="bridge" data="user/${dialed_extension}@ ${domain_name},${followme}"/> <action application="answer"/> <action application="sleep" data="1000"/> <action application="voicemail" data="default ${domain_name} ${dialed_extension}"/> </condition> </extension>
I use the wiki samples to make a follow me dial plan for extension 201. Here is the dial plan.
<extension name="201_followme"> <condition field="destination_number" expression="201"> <action application="set" data="hangup_after_bridge=true"/> <action application="set" data="continue_on_fail=true"/> <action application="set" data="ignore_early_media=true"/> <action application="set" data="call_timeout=10"/> <action application="bridge" data="sofia/$${domain}/201"/> <action application="set" data="call_timeout=13"/> <action application="bridge" data="sofia/gateway/voicepulse/14161235555" /> <action application="answer"/> <action application="sleep" data="1000"/> <action application="voicemail" data="default $${domain} 201"/> </condition> </extension>
Call to extension 201 , there are two dialplan matching the request. Either Local_Extension or follwme_201. Which order freeswtich select?
It will match whichever one comes first in the file. You could, for example, put this 201 extension above the Local_Extension. You could also put a custom chan var in the user directory for those who need the follow-me. Then you could have two conditions, both of which need to match:
<extension name="Local, follow me"> <condition field="${followme}" expression="^yes$"/> <condition field="destination_number expression="^(20\d)$"> <!-- followme stuff here --> ... </condition> </extension>
<extension name="Local No follow me"> <condition field="${followme}" expression="^$"/> <condition field="destination_number expression="^(20\d)$"> <!-- normal local extension stuff here --> ... </condition> </extension>
Then in the user setup in the directory add the followme variable only to those who need it. You can also add a variable for the followme phone number if you want. Inside the <variables> node just add whatever you want:
<variable name="followme" value="yes"/> <variable name="followme_number" value="14161235555"/> Or even <variable name="followme_dialstring" value="sofia/gateway/voicepulse/14161235555"/>
Then you could use ${followme_number} in your bridge like this:
<action application="bridge" data="sofia/gateway/ voicepulse/${followme_number}" />
Or ${followme_dialstring} like this: <action application="bridge" data="${followme_dialstring}" />
Make sense? :)
Give it a try and report back your success/failure/questions/comments/etc. -MC
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
On Wed, Mar 17, 2010 at 11:54 AM, Aloysius Lloyd <lloyd.aloysius@gmail.com>wrote:
<action application="bridge" data="user/${dialed_extension}@ ${domain_name}|[leg_delay_start=12,leg_timeout=30]sofia/gateway/voipms/${followme_nu mber}"/>
I setup the above dial plan. The call to extension works perfect. But It never call to the ${followme_neumber}.
How can I fix this issue.
Thanks Lloyd
You might need to set this variable to true prior to your bridge: http://wiki.freeswitch.org/wiki/Channel_Variables#originate_continue_on_time...
-MC
Michael, Thank you. I will try your suggestion. Thanks Lloyd On Thu, Mar 18, 2010 at 2:02 AM, Michael Collins <msc@freeswitch.org> wrote:
On Wed, Mar 17, 2010 at 11:54 AM, Aloysius Lloyd <lloyd.aloysius@gmail.com
wrote:
<action application="bridge" data="user/${dialed_extension}@ ${domain_name}|[leg_delay_start=12,leg_timeout=30]sofia/gateway/voipms/${followme_nu mber}"/>
I setup the above dial plan. The call to extension works perfect. But It never call to the ${followme_neumber}.
How can I fix this issue.
Thanks Lloyd
You might need to set this variable to true prior to your bridge:
http://wiki.freeswitch.org/wiki/Channel_Variables#originate_continue_on_time...
-MC
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (2)
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Aloysius Lloyd
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Michael Collins