FreeSWITCH Crash - How to Troubleshoot
Hi All, I was running the following version for a long time and never have any issue *freeswitch@internal> version FreeSWITCH Version 1.0.head (git-0675b59 2011-06-06 21-28-14 -0500)* * * *---------------------* * * Two days ago Brian suggest to update to a latest git for call pickup to working. So I did update. My New version is as follow * * *FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600)* Today morning FreeSWITCH crash. How to troubleshoot this problem. How to find the reason .. why this crash? Thanks and regards, LLoyd
Just follow the instructions here: http://wiki.freeswitch.org/wiki/Reporting_Bugs Make sure to read what to do, and file a Jira when you have all the information. /Peter Från: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] För Lloyd Aloysius Skickat: den 14 februari 2012 15:54 Till: FreeSWITCH Users Help Ämne: [Freeswitch-users] FreeSWITCH Crash - How to Troubleshoot Hi All, I was running the following version for a long time and never have any issue freeswitch@internal> version FreeSWITCH Version 1.0.head (git-0675b59 2011-06-06 21-28-14 -0500) --------------------- Two days ago Brian suggest to update to a latest git for call pickup to working. So I did update. My New version is as follow FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600) Today morning FreeSWITCH crash. How to troubleshoot this problem. How to find the reason .. why this crash? Thanks and regards, LLoyd !DSPAM:4f3a74ba32761691618646!
Lloyd, there is a great troubleshooting/bug reporting page on the wiki... see my post to the mailing list yesterday about rug reporting for more info... On Tue, Feb 14, 2012 at 8:53 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com>wrote:
Hi All,
I was running the following version for a long time and never have any issue
*freeswitch@internal> version FreeSWITCH Version 1.0.head (git-0675b59 2011-06-06 21-28-14 -0500)* * * *---------------------* * * Two days ago Brian suggest to update to a latest git for call pickup to working. So I did update. My New version is as follow * * *FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600)*
Today morning FreeSWITCH crash. How to troubleshoot this problem. How to find the reason .. why this crash?
Thanks and regards,
LLoyd
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Peter & Ken , Thank you. I will report to JIRA. My question is this how to collect the information for the crash and what information Developers need to troubleshoot this problem. Then I will submit to JIRA Thank you. Thanks Lloyd On Tue, Feb 14, 2012 at 10:07 AM, Ken Rice <krice@freeswitch.org> wrote:
Lloyd, there is a great troubleshooting/bug reporting page on the wiki... see my post to the mailing list yesterday about rug reporting for more info...
On Tue, Feb 14, 2012 at 8:53 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com>wrote:
Hi All,
I was running the following version for a long time and never have any issue
*freeswitch@internal> version FreeSWITCH Version 1.0.head (git-0675b59 2011-06-06 21-28-14 -0500)* * * *---------------------* * * Two days ago Brian suggest to update to a latest git for call pickup to working. So I did update. My New version is as follow * * *FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600)*
Today morning FreeSWITCH crash. How to troubleshoot this problem. How to find the reason .. why this crash?
Thanks and regards,
LLoyd
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Specifically as Peter pointed out http://wiki.freeswitch.org/wiki/Reporting_Bugs you need to read that page... it tells you specifically what to do to collect the information On Tue, Feb 14, 2012 at 9:17 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com>wrote:
Peter & Ken , Thank you. I will report to JIRA. My question is this how to collect the information for the crash and what information Developers need to troubleshoot this problem. Then I will submit to JIRA
Thank you.
Thanks Lloyd
On Tue, Feb 14, 2012 at 10:07 AM, Ken Rice <krice@freeswitch.org> wrote:
Lloyd, there is a great troubleshooting/bug reporting page on the wiki... see my post to the mailing list yesterday about rug reporting for more info...
On Tue, Feb 14, 2012 at 8:53 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com
wrote:
Hi All,
I was running the following version for a long time and never have any issue
*freeswitch@internal> version FreeSWITCH Version 1.0.head (git-0675b59 2011-06-06 21-28-14 -0500)* * * *---------------------* * * Two days ago Brian suggest to update to a latest git for call pickup to working. So I did update. My New version is as follow * * *FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600)*
Today morning FreeSWITCH crash. How to troubleshoot this problem. How to find the reason .. why this crash?
Thanks and regards,
LLoyd
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
That's a long page. If you have a core dump, this part might be just what you need: http://wiki.freeswitch.org/wiki/Reporting_Bugs#Simple_bash_script_to_make_de... might have some dependencies on that script, though... -Avi On Tue, Feb 14, 2012 at 5:21 PM, Ken Rice <krice@freeswitch.org> wrote:
Specifically as Peter pointed out http://wiki.freeswitch.org/wiki/Reporting_Bugs you need to read that page... it tells you specifically what to do to collect the information
On Tue, Feb 14, 2012 at 9:17 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com>wrote:
Peter & Ken , Thank you. I will report to JIRA. My question is this how to collect the information for the crash and what information Developers need to troubleshoot this problem. Then I will submit to JIRA
Thank you.
Thanks Lloyd
On Tue, Feb 14, 2012 at 10:07 AM, Ken Rice <krice@freeswitch.org> wrote:
Lloyd, there is a great troubleshooting/bug reporting page on the wiki... see my post to the mailing list yesterday about rug reporting for more info...
On Tue, Feb 14, 2012 at 8:53 AM, Lloyd Aloysius < lloyd.aloysius@gmail.com> wrote:
Hi All,
I was running the following version for a long time and never have any issue
*freeswitch@internal> version FreeSWITCH Version 1.0.head (git-0675b59 2011-06-06 21-28-14 -0500)* * * *---------------------* * * Two days ago Brian suggest to update to a latest git for call pickup to working. So I did update. My New version is as follow * * *FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600)*
Today morning FreeSWITCH crash. How to troubleshoot this problem. How to find the reason .. why this crash?
Thanks and regards,
LLoyd
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
I go through the wiki page. Now I find a core dump file in /usr/local/freeswitch directory. -rw------- 1 freeswitch freeswitch 60235776 Feb 14 09:34 core.3202 Then wiki says .. I need to get a back trace. Can I use another machine to load the core and get back trace and submit to JIRA? Thanks Lloyd On Tue, Feb 14, 2012 at 10:25 AM, Avi Marcus <avi@avimarcus.net> wrote:
That's a long page. If you have a core dump, this part might be just what you need:
http://wiki.freeswitch.org/wiki/Reporting_Bugs#Simple_bash_script_to_make_de...
might have some dependencies on that script, though...
-Avi
On Tue, Feb 14, 2012 at 5:21 PM, Ken Rice <krice@freeswitch.org> wrote:
Specifically as Peter pointed out http://wiki.freeswitch.org/wiki/Reporting_Bugs you need to read that page... it tells you specifically what to do to collect the information
On Tue, Feb 14, 2012 at 9:17 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com
wrote:
Peter & Ken , Thank you. I will report to JIRA. My question is this how to collect the information for the crash and what information Developers need to troubleshoot this problem. Then I will submit to JIRA
Thank you.
Thanks Lloyd
On Tue, Feb 14, 2012 at 10:07 AM, Ken Rice <krice@freeswitch.org> wrote:
Lloyd, there is a great troubleshooting/bug reporting page on the wiki... see my post to the mailing list yesterday about rug reporting for more info...
On Tue, Feb 14, 2012 at 8:53 AM, Lloyd Aloysius < lloyd.aloysius@gmail.com> wrote:
Hi All,
I was running the following version for a long time and never have any issue
*freeswitch@internal> version FreeSWITCH Version 1.0.head (git-0675b59 2011-06-06 21-28-14 -0500)* * * *---------------------* * * Two days ago Brian suggest to update to a latest git for call pickup to working. So I did update. My New version is as follow * * *FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600)*
Today morning FreeSWITCH crash. How to troubleshoot this problem. How to find the reason .. why this crash?
Thanks and regards,
LLoyd
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
On Tue, Feb 14, 2012 at 7:33 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com>wrote:
I go through the wiki page. Now I find a core dump file in /usr/local/freeswitch directory.
-rw------- 1 freeswitch freeswitch 60235776 Feb 14 09:34 core.3202
Then wiki says .. I need to get a back trace. Can I use another machine to load the core and get back trace and submit to JIRA?
Not reliably. The best thing to do is to collect the backtrace (bt) as soon as the crash occurs. Remember, when you get a core dump you need to use gdb with the exact same executable file that generated the core.xxx file. On a decent machine this process should not take more than a few minutes and there are scripts available to assist with collecting the information. -MC
Hi MC, Thank you for the help to understanding this process. Can you Moderate the subject line for this email. I saw the wiki guide line ... how to create a subject when posting a bug. Apologies for the mistake. This is first time I have issue with system. Thanks LLoyd On Tue, Feb 14, 2012 at 1:25 PM, Michael Collins <msc@freeswitch.org> wrote:
On Tue, Feb 14, 2012 at 7:33 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com>wrote:
I go through the wiki page. Now I find a core dump file in /usr/local/freeswitch directory.
-rw------- 1 freeswitch freeswitch 60235776 Feb 14 09:34 core.3202
Then wiki says .. I need to get a back trace. Can I use another machine to load the core and get back trace and submit to JIRA?
Not reliably. The best thing to do is to collect the backtrace (bt) as soon as the crash occurs. Remember, when you get a core dump you need to use gdb with the exact same executable file that generated the core.xxx file. On a decent machine this process should not take more than a few minutes and there are scripts available to assist with collecting the information.
-MC
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
On Tue, Feb 14, 2012 at 10:37 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com>wrote:
Hi MC,
Thank you for the help to understanding this process. Can you Moderate the subject line for this email. I saw the wiki guide line ... how to create a subject when posting a bug.
Apologies for the mistake.
No worries - the subject line and the body are both searchable via Google, etc. so no need to modify the subject line. -MC
You should first update to the latest git head, as your problem might already be solved. It think the version you are using crashes when you originate a call Garmt From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Avi Marcus Sent: Tuesday, February 14, 2012 16:26 To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] FreeSWITCH Crash - How to Troubleshoot That's a long page. If you have a core dump, this part might be just what you need: http://wiki.freeswitch.org/wiki/Reporting_Bugs#Simple_bash_script_to_make_de bug_easy might have some dependencies on that script, though... -Avi On Tue, Feb 14, 2012 at 5:21 PM, Ken Rice <krice@freeswitch.org> wrote: Specifically as Peter pointed out <http://wiki.freeswitch.org/wiki/Reporting_Bugs> http://wiki.freeswitch.org/wiki/Reporting_Bugs you need to read that page... it tells you specifically what to do to collect the information On Tue, Feb 14, 2012 at 9:17 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com> wrote: Peter & Ken , Thank you. I will report to JIRA. My question is this how to collect the information for the crash and what information Developers need to troubleshoot this problem. Then I will submit to JIRA Thank you. Thanks Lloyd On Tue, Feb 14, 2012 at 10:07 AM, Ken Rice <krice@freeswitch.org> wrote: Lloyd, there is a great troubleshooting/bug reporting page on the wiki... see my post to the mailing list yesterday about rug reporting for more info... On Tue, Feb 14, 2012 at 8:53 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com> wrote: Hi All, I was running the following version for a long time and never have any issue freeswitch@internal> version FreeSWITCH Version 1.0.head (git-0675b59 2011-06-06 21-28-14 -0500) --------------------- Two days ago Brian suggest to update to a latest git for call pickup to working. So I did update. My New version is as follow FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600) Today morning FreeSWITCH crash. How to troubleshoot this problem. How to find the reason .. why this crash? Thanks and regards, LLoyd _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Grmt, How do you know the version I have the call originate problem? The version I am running from *FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600)* * * I check the git ... There is only change after this * * src/mod/endpoints/mod_sofia/sofia_presence.c | 26 +++++++++++++++++--------- 1 files changed, 17 insertions(+), 9 deletions(-) Lloyd * <http://www.sunteltech.ca/blog/>* On Tue, Feb 14, 2012 at 10:36 AM, grmt <garmt.noname@gmail.com> wrote:
You should first update to the latest git head, as your problem might already be solved.****
It think the version you are using crashes when you originate a call****
** **
Garmt****
** **
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Avi Marcus *Sent:* Tuesday, February 14, 2012 16:26 *To:* FreeSWITCH Users Help *Subject:* Re: [Freeswitch-users] FreeSWITCH Crash - How to Troubleshoot** **
** **
That's a long page. If you have a core dump, this part might be just what you need:****
** **
http://wiki.freeswitch.org/wiki/Reporting_Bugs#Simple_bash_script_to_make_de... ****
** **
might have some dependencies on that script, though...****
****
-Avi****
** **
On Tue, Feb 14, 2012 at 5:21 PM, Ken Rice <krice@freeswitch.org> wrote:*** *
Specifically as Peter pointed out http://wiki.freeswitch.org/wiki/Reporting_Bugs you need to read that page... it tells you specifically what to do to collect the information*** *
** **
On Tue, Feb 14, 2012 at 9:17 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com> wrote:****
Peter & Ken , Thank you. I will report to JIRA. My question is this how to collect the information for the crash and what information Developers need to troubleshoot this problem. Then I will submit to JIRA****
** **
Thank you.****
Thanks****
Lloyd****
****
** **
** **
On Tue, Feb 14, 2012 at 10:07 AM, Ken Rice <krice@freeswitch.org> wrote:** **
Lloyd, there is a great troubleshooting/bug reporting page on the wiki... see my post to the mailing list yesterday about rug reporting for more info...****
** **
On Tue, Feb 14, 2012 at 8:53 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com> wrote:****
Hi All,****
** **
I was running the following version for a long time and never have any issue****
** **
freeswitch@internal> version* *FreeSWITCH Version 1.0.head (git-0675b59 2011-06-06 21-28-14 -0500)****
** **
---------------------****
** **
Two days ago Brian suggest to update to a latest git for call pickup to working. So I did update. My New version is as follow****
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*FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600)*****
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Today morning FreeSWITCH crash. How to troubleshoot this problem. How to find the reason .. why this crash?****
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****
Thanks and regards,****
LLoyd****
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_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org****
** **
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org****
** **
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org****
** **
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org****
** **
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
I didn't check the exact version when I wrote my reply, and indeed (after careful inspection) your version doesn't have that particular originate problem (it was introduced on 08-feb and resolved on 09-feb). I don't know what the time zone is of the timestamps in my git client , and I experienced the crash on 10-feb . Did you try to delete the db files? Good luck in creating a backtrace, Garmt From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Lloyd Aloysius Sent: Tuesday, February 14, 2012 16:48 To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] FreeSWITCH Crash - How to Troubleshoot Grmt, How do you know the version I have the call originate problem? The version I am running from FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600) I check the git ... There is only change after this src/mod/endpoints/mod_sofia/sofia_presence.c | 26 +++++++++++++++++--------- 1 files changed, 17 insertions(+), 9 deletions(-) Lloyd On Tue, Feb 14, 2012 at 10:36 AM, grmt <garmt.noname@gmail.com> wrote: You should first update to the latest git head, as your problem might already be solved. It think the version you are using crashes when you originate a call Garmt From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Avi Marcus Sent: Tuesday, February 14, 2012 16:26 To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] FreeSWITCH Crash - How to Troubleshoot That's a long page. If you have a core dump, this part might be just what you need: http://wiki.freeswitch.org/wiki/Reporting_Bugs#Simple_bash_script_to_make_de bug_easy might have some dependencies on that script, though... -Avi On Tue, Feb 14, 2012 at 5:21 PM, Ken Rice <krice@freeswitch.org> wrote: Specifically as Peter pointed out <http://wiki.freeswitch.org/wiki/Reporting_Bugs> http://wiki.freeswitch.org/wiki/Reporting_Bugs you need to read that page... it tells you specifically what to do to collect the information On Tue, Feb 14, 2012 at 9:17 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com> wrote: Peter & Ken , Thank you. I will report to JIRA. My question is this how to collect the information for the crash and what information Developers need to troubleshoot this problem. Then I will submit to JIRA Thank you. Thanks Lloyd On Tue, Feb 14, 2012 at 10:07 AM, Ken Rice <krice@freeswitch.org> wrote: Lloyd, there is a great troubleshooting/bug reporting page on the wiki... see my post to the mailing list yesterday about rug reporting for more info... On Tue, Feb 14, 2012 at 8:53 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com> wrote: Hi All, I was running the following version for a long time and never have any issue freeswitch@internal> version FreeSWITCH Version 1.0.head (git-0675b59 2011-06-06 21-28-14 -0500) --------------------- Two days ago Brian suggest to update to a latest git for call pickup to working. So I did update. My New version is as follow FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600) Today morning FreeSWITCH crash. How to troubleshoot this problem. How to find the reason .. why this crash? Thanks and regards, LLoyd _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Just follow the link I provided in the last reply. All information is there :) /Peter Från: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] För Lloyd Aloysius Skickat: den 14 februari 2012 16:17 Till: FreeSWITCH Users Help Ämne: Re: [Freeswitch-users] FreeSWITCH Crash - How to Troubleshoot Peter & Ken , Thank you. I will report to JIRA. My question is this how to collect the information for the crash and what information Developers need to troubleshoot this problem. Then I will submit to JIRA Thank you. Thanks Lloyd On Tue, Feb 14, 2012 at 10:07 AM, Ken Rice <krice@freeswitch.org<mailto:krice@freeswitch.org>> wrote: Lloyd, there is a great troubleshooting/bug reporting page on the wiki... see my post to the mailing list yesterday about rug reporting for more info... On Tue, Feb 14, 2012 at 8:53 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com<mailto:lloyd.aloysius@gmail.com>> wrote: Hi All, I was running the following version for a long time and never have any issue freeswitch@internal> version FreeSWITCH Version 1.0.head (git-0675b59 2011-06-06 21-28-14 -0500) --------------------- Two days ago Brian suggest to update to a latest git for call pickup to working. So I did update. My New version is as follow FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600) Today morning FreeSWITCH crash. How to troubleshoot this problem. How to find the reason .. why this crash? Thanks and regards, LLoyd _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org !DSPAM:4f3a79f732768379920821!
participants (6)
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Avi Marcus
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grmt
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Ken Rice
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Lloyd Aloysius
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Michael Collins
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Peter Olsson