I didn't check the exact version when I wrote my reply, and indeed (after careful inspection) your version doesn't have that particular originate problem (it was introduced on 08-feb and resolved on 09-feb). I don't know what the time zone is of the timestamps in my git client , and I experienced the crash on 10-feb . Did you try to delete the db files? Good luck in creating a backtrace, Garmt From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Lloyd Aloysius Sent: Tuesday, February 14, 2012 16:48 To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] FreeSWITCH Crash - How to Troubleshoot Grmt, How do you know the version I have the call originate problem? The version I am running from FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600) I check the git ... There is only change after this src/mod/endpoints/mod_sofia/sofia_presence.c | 26 +++++++++++++++++--------- 1 files changed, 17 insertions(+), 9 deletions(-) Lloyd On Tue, Feb 14, 2012 at 10:36 AM, grmt <garmt.noname@gmail.com> wrote: You should first update to the latest git head, as your problem might already be solved. It think the version you are using crashes when you originate a call Garmt From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Avi Marcus Sent: Tuesday, February 14, 2012 16:26 To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] FreeSWITCH Crash - How to Troubleshoot That's a long page. If you have a core dump, this part might be just what you need: http://wiki.freeswitch.org/wiki/Reporting_Bugs#Simple_bash_script_to_make_de bug_easy might have some dependencies on that script, though... -Avi On Tue, Feb 14, 2012 at 5:21 PM, Ken Rice <krice@freeswitch.org> wrote: Specifically as Peter pointed out <http://wiki.freeswitch.org/wiki/Reporting_Bugs> http://wiki.freeswitch.org/wiki/Reporting_Bugs you need to read that page... it tells you specifically what to do to collect the information On Tue, Feb 14, 2012 at 9:17 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com> wrote: Peter & Ken , Thank you. I will report to JIRA. My question is this how to collect the information for the crash and what information Developers need to troubleshoot this problem. Then I will submit to JIRA Thank you. Thanks Lloyd On Tue, Feb 14, 2012 at 10:07 AM, Ken Rice <krice@freeswitch.org> wrote: Lloyd, there is a great troubleshooting/bug reporting page on the wiki... see my post to the mailing list yesterday about rug reporting for more info... On Tue, Feb 14, 2012 at 8:53 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com> wrote: Hi All, I was running the following version for a long time and never have any issue freeswitch@internal> version FreeSWITCH Version 1.0.head (git-0675b59 2011-06-06 21-28-14 -0500) --------------------- Two days ago Brian suggest to update to a latest git for call pickup to working. So I did update. My New version is as follow FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600) Today morning FreeSWITCH crash. How to troubleshoot this problem. How to find the reason .. why this crash? Thanks and regards, LLoyd _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org