Specifically as Peter pointed out http://wiki.freeswitch.org/wiki/Reporting_Bugs you need to read that page... it tells you specifically what to do to collect the information

On Tue, Feb 14, 2012 at 9:17 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com> wrote:

Peter & Ken , Thank you. I will report to JIRA. My question is this how to collect the information for the crash and what information Developers need to troubleshoot this problem. Then I will submit to JIRA

Thank you.

Thanks

Lloyd

On Tue, Feb 14, 2012 at 10:07 AM, Ken Rice <krice@freeswitch.org> wrote:

Lloyd, there is a great troubleshooting/bug reporting page on the wiki... see my post to the mailing list yesterday about rug reporting for more info...

On Tue, Feb 14, 2012 at 8:53 AM, Lloyd Aloysius <lloyd.aloysius@gmail.com> wrote:

Hi All,

I was running the following version for a long time and never have any issue

freeswitch@internal> version
FreeSWITCH Version 1.0.head (git-0675b59 2011-06-06 21-28-14 -0500)

---------------------

Two days ago Brian suggest to update to a latest git for call pickup to working. So I did update. My New version is as follow

FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600)

Today morning FreeSWITCH crash. How to troubleshoot this problem. How to find the reason .. why this crash?

Thanks and regards,

LLoyd

_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
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http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org