Re: [Freeswitch-users] VoiceMail transcription
We've been using mycaption for a number of months and have been very happy with the results. I'd suggest giving them a try. Darren Wiebe darren@aleph-com.net Pete Mueller wrote:
I apologize, I should have been more clear. We will be using humans to scan the translated results. But we are looking for a system to perform the "first pass" on the audio to hopefully help the human type less.
Although the question has been raised if it's faster to have a human just transcribe the whole thing, or fix up what the computer spit out. If you have any insights on this, that would be great.
-pete
-------- Original Message -------- Subject: Re: [Freeswitch-users] VoiceMail transcription From: David Knell <dave@3c.co.uk> Date: Mon, August 10, 2009 11:51 am To: freeswitch-users@lists.freeswitch.org
Good evening Pete,
The only way to do this is, I'm afraid, to use a human. We use Amazon's Mechanical Turk to good effect.
Cheers --
Dave
> Good morning all, > > I realize this is slightly off the FS topic, but I am wondering if > anyone out there has experience with software packages designed for > the transcription of voicemails to text. I've used pocketsphinx with > FS to handle IVR menus, but now have the task of figuring out how to > convert recorded phone conversations (voicemails mostly) to text. > > This does not have to be a real-time process, I can store the audio > files and process them over time. This would need to be a software > (preferable open source) solution. ASPs like VoiceCloud would not > work for this application. > > Thanks for any help > -pete > _______________________________________________ > FreeSWITCH-users mailing list > FreeSWITCH-users@lists.freeswitch.org > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org -- David Knell, Director, 3C Limited T: +44 20 3298 2000 E: dave@3c.co.uk W: http://www.3c.co.uk
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Hi Pete, I'm afraid that the answer's still the same: use a human. Here's an article describing the state of the art: http://www.theregister.co.uk/2009/08/05/spinvox_demo_day/ - the links to previous stories at the bottom provide good background. --Dave
I apologize, I should have been more clear. We will be using humans to scan the translated results. But we are looking for a system to perform the "first pass" on the audio to hopefully help the human type less.
Although the question has been raised if it's faster to have a human just transcribe the whole thing, or fix up what the computer spit out. If you have any insights on this, that would be great.
-pete
-------- Original Message -------- Subject: Re: [Freeswitch-users] VoiceMail transcription From: David Knell <dave@3c.co.uk> Date: Mon, August 10, 2009 11:51 am To: freeswitch-users@lists.freeswitch.org
Good evening Pete,
The only way to do this is, I'm afraid, to use a human. We use Amazon's Mechanical Turk to good effect.
Cheers --
Dave
> Good morning all, > > I realize this is slightly off the FS topic, but I am wondering if > anyone out there has experience with software packages designed for > the transcription of voicemails to text. I've used pocketsphinx with > FS to handle IVR menus, but now have the task of figuring out how to > convert recorded phone conversations (voicemails mostly) to text. > > This does not have to be a real-time process, I can store the audio > files and process them over time. This would need to be a software > (preferable open source) solution. ASPs like VoiceCloud would not > work for this application. > > Thanks for any help > -pete > _______________________________________________ > FreeSWITCH-users mailing list > FreeSWITCH-users@lists.freeswitch.org > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org -- David Knell, Director, 3C Limited T: +44 20 3298 2000 E: dave@3c.co.uk W: http://www.3c.co.uk
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- David Knell, Director, 3C Limited T: +44 20 3298 2000 E: dave@3c.co.uk W: http://www.3c.co.uk
I'm still interested in getting pocketsphinx to attempt speech recognition on an audio file. To be honest, most of the problem is that at 8Khz (mobile phone call rate), speech detection is NOT very accurate, at 16Khz it IS significantly better. I'm planning to have a play with the speechtools module and mod_pocketsphinx etc to try and get an audio file parsed, spare time permitting. Will let the list know if I get anywhere. Regards Kirk Bateman 2009/8/11 David Knell <dave@3c.co.uk>
Hi Pete,
I'm afraid that the answer's still the same: use a human. Here's an article describing the state of the art: http://www.theregister.co.uk/2009/08/05/spinvox_demo_day/ - the links to previous stories at the bottom provide good background.
--Dave
I apologize, I should have been more clear. We will be using humans to scan the translated results. But we are looking for a system to perform the "first pass" on the audio to hopefully help the human type less.
Although the question has been raised if it's faster to have a human just transcribe the whole thing, or fix up what the computer spit out. If you have any insights on this, that would be great.
-pete
-------- Original Message -------- Subject: Re: [Freeswitch-users] VoiceMail transcription From: David Knell <dave@3c.co.uk> Date: Mon, August 10, 2009 11:51 am To: freeswitch-users@lists.freeswitch.org
Good evening Pete,
The only way to do this is, I'm afraid, to use a human. We use Amazon's Mechanical Turk to good effect.
Cheers --
Dave
> Good morning all, > > I realize this is slightly off the FS topic, but I am wondering if > anyone out there has experience with software packages designed for > the transcription of voicemails to text. I've used pocketsphinx with > FS to handle IVR menus, but now have the task of figuring out how to > convert recorded phone conversations (voicemails mostly) to text. > > This does not have to be a real-time process, I can store the audio > files and process them over time. This would need to be a software > (preferable open source) solution. ASPs like VoiceCloud would not > work for this application. > > Thanks for any help > -pete > _______________________________________________ > FreeSWITCH-users mailing list > FreeSWITCH-users@lists.freeswitch.org > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org -- David Knell, Director, 3C Limited T: +44 20 3298 2000 E: dave@3c.co.uk W: http://www.3c.co.uk
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- David Knell, Director, 3C Limited T: +44 20 3298 2000 E: dave@3c.co.uk W: http://www.3c.co.uk
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I am sorry for the ignorance on the matter, but how does google voice does? Do they also have humans? jmesquita On Tue, Aug 11, 2009 at 11:17 AM, Kirk Bateman <kirk.bateman@gmail.com>wrote:
I'm still interested in getting pocketsphinx to attempt speech recognition on an audio file.
To be honest, most of the problem is that at 8Khz (mobile phone call rate), speech detection is NOT very accurate, at 16Khz it IS significantly better.
I'm planning to have a play with the speechtools module and mod_pocketsphinx etc to try and get an audio file parsed, spare time permitting.
Will let the list know if I get anywhere.
Regards
Kirk Bateman
2009/8/11 David Knell <dave@3c.co.uk>
Hi Pete,
I'm afraid that the answer's still the same: use a human. Here's an article describing the state of the art: http://www.theregister.co.uk/2009/08/05/spinvox_demo_day/ - the links to previous stories at the bottom provide good background.
--Dave
I apologize, I should have been more clear. We will be using humans to scan the translated results. But we are looking for a system to perform the "first pass" on the audio to hopefully help the human type less.
Although the question has been raised if it's faster to have a human just transcribe the whole thing, or fix up what the computer spit out. If you have any insights on this, that would be great.
-pete
-------- Original Message -------- Subject: Re: [Freeswitch-users] VoiceMail transcription From: David Knell <dave@3c.co.uk> Date: Mon, August 10, 2009 11:51 am To: freeswitch-users@lists.freeswitch.org
Good evening Pete,
The only way to do this is, I'm afraid, to use a human. We use Amazon's Mechanical Turk to good effect.
Cheers --
Dave
> Good morning all, > > I realize this is slightly off the FS topic, but I am wondering if > anyone out there has experience with software packages designed for > the transcription of voicemails to text. I've used pocketsphinx with > FS to handle IVR menus, but now have the task of figuring out how to > convert recorded phone conversations (voicemails mostly) to text. > > This does not have to be a real-time process, I can store the audio > files and process them over time. This would need to be a software > (preferable open source) solution. ASPs like VoiceCloud would not > work for this application. > > Thanks for any help > -pete > _______________________________________________ > FreeSWITCH-users mailing list > FreeSWITCH-users@lists.freeswitch.org > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org -- David Knell, Director, 3C Limited T: +44 20 3298 2000 E: dave@3c.co.uk W: http://www.3c.co.uk
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- David Knell, Director, 3C Limited T: +44 20 3298 2000 E: dave@3c.co.uk W: http://www.3c.co.uk
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Not sure, but they do certainly have a reasonably large server farm for doing processing :) I note that sphinx4 I believe has a java example for doing dictation transcription from an audio file (saw something on a sphinx forum or mailing list while trawling the net). I'm still investigating modifications to use pocketsphinx. Regards Kirk 2009/8/11 João Mesquita <jmesquita@gmail.com>
I am sorry for the ignorance on the matter, but how does google voice does? Do they also have humans?
jmesquita
On Tue, Aug 11, 2009 at 11:17 AM, Kirk Bateman <kirk.bateman@gmail.com>wrote:
I'm still interested in getting pocketsphinx to attempt speech recognition on an audio file.
To be honest, most of the problem is that at 8Khz (mobile phone call rate), speech detection is NOT very accurate, at 16Khz it IS significantly better.
I'm planning to have a play with the speechtools module and mod_pocketsphinx etc to try and get an audio file parsed, spare time permitting.
Will let the list know if I get anywhere.
Regards
Kirk Bateman
2009/8/11 David Knell <dave@3c.co.uk>
Hi Pete,
I'm afraid that the answer's still the same: use a human. Here's an article describing the state of the art: http://www.theregister.co.uk/2009/08/05/spinvox_demo_day/ - the links to previous stories at the bottom provide good background.
--Dave
I apologize, I should have been more clear. We will be using humans to scan the translated results. But we are looking for a system to perform the "first pass" on the audio to hopefully help the human type less.
Although the question has been raised if it's faster to have a human just transcribe the whole thing, or fix up what the computer spit out. If you have any insights on this, that would be great.
-pete
-------- Original Message -------- Subject: Re: [Freeswitch-users] VoiceMail transcription From: David Knell <dave@3c.co.uk> Date: Mon, August 10, 2009 11:51 am To: freeswitch-users@lists.freeswitch.org
Good evening Pete,
The only way to do this is, I'm afraid, to use a human. We use Amazon's Mechanical Turk to good effect.
Cheers --
Dave
> Good morning all, > > I realize this is slightly off the FS topic, but I am wondering if > anyone out there has experience with software packages designed for > the transcription of voicemails to text. I've used pocketsphinx with > FS to handle IVR menus, but now have the task of figuring out how to > convert recorded phone conversations (voicemails mostly) to text. > > This does not have to be a real-time process, I can store the audio > files and process them over time. This would need to be a software > (preferable open source) solution. ASPs like VoiceCloud would not > work for this application. > > Thanks for any help > -pete > _______________________________________________ > FreeSWITCH-users mailing list > FreeSWITCH-users@lists.freeswitch.org > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org -- David Knell, Director, 3C Limited T: +44 20 3298 2000 E: dave@3c.co.uk W: http://www.3c.co.uk
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- David Knell, Director, 3C Limited T: +44 20 3298 2000 E: dave@3c.co.uk W: http://www.3c.co.uk
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participants (5)
-
Darren Wiebe
-
David Knell
-
João Mesquita
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Kirk Bateman
-
Pete Mueller