I apologize, I should have been more clear.  We will be using humans to scan the translated results.  But we are looking for a system to perform the "first pass" on the audio to hopefully help the human type less.

Although the question has been raised if it's faster to have a human just transcribe the whole thing, or fix up what the computer spit out.  If you have any insights on this, that would be great.

-pete

-------- Original Message --------
Subject: Re: [Freeswitch-users] VoiceMail transcription
From: David Knell <dave@3c.co.uk>
Date: Mon, August 10, 2009 11:51 am
To: freeswitch-users@lists.freeswitch.org

Good evening Pete,

The only way to do this is, I'm afraid, to use a human. We use Amazon's
Mechanical Turk to good effect.

Cheers --

Dave

> Good morning all,
>
> I realize this is slightly off the FS topic, but I am wondering if
> anyone out there has experience with software packages designed for
> the transcription of voicemails to text. I've used pocketsphinx with
> FS to handle IVR menus, but now have the task of figuring out how to
> convert recorded phone conversations (voicemails mostly) to text.
>
> This does not have to be a real-time process, I can store the audio
> files and process them over time. This would need to be a software
> (preferable open source) solution. ASPs like VoiceCloud would not
> work for this application.
>
> Thanks for any help
> -pete
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--
David Knell, Director, 3C Limited
T: +44 20 3298 2000
E: dave@3c.co.uk
W: http://www.3c.co.uk


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