16 Dec
2018
16 Dec
'18
3:48 p.m.
My case is that Freeswitch cannot originate the call to the agent (cause: RECOVERY_ON_TIMER_EXPIRE). Any help would be very appreciated. On Sun, 16 Dec 2018 at 11:52, Chhorm Chhatra <ch.chhatra@gmail.com> wrote:
Hi, Currently, I am experiencing a very weird behavior of mod_callcenter like the following: 1. after 4 to 5 mins of hearing the moh-sound, it started to randomly play media from the sound/music folder 2. MOD_CALLCENTER *can never bridge any call to the agent. It mostly says the user is not registered (although it's registered). Sometimes, it says no-answer but the agent never rings.*
*Please kindly help me.*