My case is that Freeswitch cannot originate the call to the agent (cause: RECOVERY_ON_TIMER_EXPIRE).

Any help would be very appreciated.

On Sun, 16 Dec 2018 at 11:52, Chhorm Chhatra <ch.chhatra@gmail.com> wrote:

Hi,
Currently, I am experiencing a very weird behavior of mod_callcenter like the following:
1. after 4 to 5 mins of hearing the moh-sound, it started to randomly play media from the sound/music folder
2. MOD_CALLCENTER can never bridge any call to the agent. It mostly says the user is not registered (although it's registered). Sometimes, it says no-answer but the agent never rings.

Please kindly help me.