Built from source. My IVR is derived from the demo_ivr, and the macros are in a seperate file. ivr and macro files as shown below. /usr/local/freeswitch/conf/ivr_menus/ourhouse_ivr.xml <include> <menu name="ourhouse" greet-long="phrase:ourhouse_greet_long" greet-short="phrase:ourhouse_greet_short" invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav" exit-sound="voicemail/vm-goodbye.wav" confirm-macro="" confirm-key="" tts-engine="flite" tts-voice="rms" confirm-attempts="3" timeout="10000" inter-digit-timeout="2000" max-failures="3" max-timeouts="3" digit-len="4"> <entry action="menu-exec-app" digits="1" param="transfer 203 XML default"/> <entry action="menu-exec-app" digits="2" param="transfer 204 XML default"/> <entry action="menu-top" digits="9"/> <!-- Repeat this menu --> </menu> </include> /usr/local/freeswitch/conf/lang/en/ivr/ourhouse_macro.xml <include> <macros> <macro name="ourhouse_greet_long" pause="100"> <input pattern="(.*)"> <match> <action function="play-file" data="/usr/local/freeswitch/recordings/thanks.wav"/> <action function="play-file" data="ivr/ivr-you_may_exit_by_hanging_up.wav"/> <action "ivr" data="ourhouse_greet_short"/> </match> </input> </macro> <macro name="ourhouse_greet_short"> <input pattern="(.*)"> <match> <action function="play_and_get_digits" data="(3 4 3 2000 # ivr/ivr-enter_ext_pound.wav /invalid.wav ext_dialed \d+ 500"/> <!-- Menu option 1: Heather --> <action function="play-file" data="/usr/local/freeswitch/recordings/heather.wav"/> <!-- Menu option 2: William --> <action function="play-file" <!-- menu option 3: Contact information --> <action function="play-file" data="/usr/local/freeswitch/recordings/contact.wav"/> <!-- menu option 9: replay the menu --> <action function="play-file" data="/usr/local/freeswitch/recordings/replay.wav"/> </match> </input> </macro> </macros> </include> On 2016-09-01 06:28 PM, Michael Jerris wrote:
installing from source or packages? What file are you editing exactly and what have you added to it and where?
On Sep 1, 2016, at 6:21 PM, William Colls <william@williamcollsassoc.ca> wrote:
Freeswitch 1.6.9
debian Jessie 64 bit platform.
New to Freeswitch and trying to build a small IVR. I am getting an error when it tries to execute a phrase macro.
From looking at freeswitch.xml.fsxml it appears that the macro is loaded (reloadxml produces no errors).
When I call into the switch, I can see the call being answered, and my IVR is picked, up and executes with out error until switch_ivr_play tries to play the macro. It then generates the error message "Can't find macro ourhouse_greet_long". Just before the error occurs, I get a debug message "No language specified - Using [en]".
If I substitute one of the Demo IVR macros for ourhouse_greet_long, it will be executed with out error.
The file containing macro is located in /usr/local/freeswitch/conf/lang/en/ivr.
So what have I done wrong? Any help appreciated. I can provide more detail if needed.
Thanks for your time.
William.
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