It would be helpful to see your dialplan. I suspect you have the following: ... <condition field="destination_number" expression="120"> ... If so, you should bear in mind this is a regular expression, not a string to match. 120 will match any string containing 120 ^120 will match any string starting 120 120$ will match any string ending 120 ^120$ will match the exact string 120 -Steve On 17 November 2010 22:45, Isti <pistike040@googlemail.com> wrote:
Hi,
I have set up an auto atendant where it is allowed to dial an extension directly.
The problem:
If I hear the music I choose "120". --> The extension is not found.
If I check the log I find that actually "11220" was searched. This extension does not exist.
Can you somebody tell me, why "120" will be recognised and searched as "11220".
I have called from my mobile phone. The extensionnumber was chosen with this. I have typed the digits pretty fast. These ware definitly not typed double.
Thank you for the ideas.
With kind regards,
I.
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