Any decent off the shelf desktop computer purchased today should be ok for the kind of call volumes you're talking abnout. You will need to buy a PRI data card which will cost Rs. 20-35 thousand rupees. Look at Sangoma or Digium cards. I personally would recommend Sangoma as seems to be better supported in freeswitch. *Also look at kookoo.in -- you might be able to achieve what you want.* I think the first thing you should do is understand the technology. After you do that, you will be in a better position to ask questions and see answers. Why do you look at reading a good book on freeswitch? See more answers inline below.... On Wed, Jun 22, 2011 at 10:46 AM, ankIT WALiA <ankitwalia4u@gmail.com>wrote:
Dear all,
I am working to develop an IVR solution for an NGO in Tamil Nadu, India using Freeswitch open source telephony interface.
I am looking for any cost effective solution for hardware where concurrent inbound/outbound calls can be made by the IVR system. Some research, I did but I am skeptical, need some more guidance from experts. Number of concurrent calls for initial stage inbound 5-10 but based on response from the community, we will plan for scaling up. Outbound Scheduled calls are of lesser importance right now.
I checked online that PRI line provides me 30 lines for voice which can be used concurrently. But, the rent for the line is very high which cant be feasible for the NGO. Min PRI line cost is Rs 4.5 K per month.
Please suggest alternative solutions which I can use for the same.
1. What about VOIP and using their local access number?
VOIP is somewhat difficult to do in India. I don't know any services in India that will give you a SIP connection.
2. What about SIP based IP phone with extensions?
You need to get a SIP connection or use a PRI.
3. What about trunk lines, DID etc?
You need to get a SIP connection or use a PRI
4. What about GSM Modems, GSMOpen?
May be an interesting option. But don't know much about it.
I am very new telecom technology. Please help.
Thanks Ankit
-- Life is like a rose its upto u feel it as its fragrance or thorns
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