What's the user_id of "User1@example.com"? Is it "User1" or "user1"? (BTW, this is a classic example of why alphanumeric usernames are a bad idea in a telephony environment.) I would recommend that you enforce some policy, like always use all lower case. (I've poked around in the source code and I don't see any easy way to make alpha usernames be case insensitive.) -MC On Fri, Oct 1, 2010 at 2:50 PM, Peter Hinman <Peter.Hinman@parcelpool.com>wrote:
I'm trying to get FS working with alphanumeric UserIDs. I'm running into a problem when user1 registers using mixed case (User1@example.com) and then user2 tries to reach user1 by dialing "user1" instead of "User1".
FS fails to make the connection between the two extensions and reports: [ERR] switch_ivr_originate.c:2648 Cannot create outgoing channel of type [error] cause: [USER_NOT_REGISTERED]
The dial plan string for bridging my internal users is: <action application="bridge" data="user/${dialed_extension}@${domain_name}"/>
Is there a way to use alphanumeric UserIDs and bridge calls between internal extensions when the dialing user doesn't know exactly how (upper, lower, mixed case) the destination user/extension registered with FS?
-- Peter Hinman ParcelPool.com Office: 801-434-7400 Cell: 801-830-8292
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