Thank you. Here is the log URL. http://pastebin.freeswitch.org/20960 On Wed, May 22, 2013 at 1:39 AM, Michael Collins <msc@freeswitch.org> wrote:
Post a FreeSWITCH debug log of the incoming call. Use pastebin.freeswitch.org and select "FreeSWITCH Log" as the syntax highlighting. Paste the URL in this email thread and we'll take a look. -MC
On Tue, May 21, 2013 at 9:35 PM, Mike Hendrie <mike@hendrienet.com> wrote:
Correction: I had a second dialplan in the public folder that was causing confusion. Below is the dialplan I am using. If I change the extension in the dialplan from 1000 to 1001 I get the appropriate voice mail extension, however, the phones never ring.
I have the fs configured as a multi-tenant solution.
Could the dialplan be using the default extensions (1000 and 1001) under /conf/directory/default and not reference the /conf/directory/GothamCity.xom domain? That would explain why I get to the voicemail for the correct extension when the phone never rings.
Thanks
===== /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
<include>
<extension name="GothamCity.xom 1001"> <condition field="destination_number" expression="^1?(2624481175)$"> <action application="set" data="domain_name=GothamCity.xom"/> <action application="transfer" data="1001 XML default"/> </condition> </extension>
</include>
===== /conf/directory/GothamCity.xom.xml
<domain name="GothamCity.xom"> <params> <param name="dial-string" value="{^^:sip_invite_domain=${dialed_domain}:presence_id=${dialed_user}@ ${dialed_domain}}${sofia_contact(*/${dialed_user}@${dialed_domain})}"/> </params>
<variables> <variable name="record_stereo" value="true"/> <variable name="user_context" value="default"/> <variable name="default_gateway" value="$${default_provider}"/> <variable name="default_areacode" value="$${default_areacode}"/> <variable name="transfer_fallback_extension" value="operator"/> </variables>
<groups> <group name="GothamCity.xom"> <users> <X-PRE-PROCESS cmd="include" data="GothamCity.xom/*.xml"/> </users> </group>
<group name="sales"> <users> <!-- type="pointer" is a pointer so you can have the same user in multiple groups. It basically means to keep searching for the user in the directory. --> <user id="1000" type="pointer"/> <user id="1001" type="pointer"/> <user id="1002" type="pointer"/> <user id="1003" type="pointer"/> <user id="1004" type="pointer"/> </users> </group> =====
On Tue, May 21, 2013 at 9:27 PM, Mike Hendrie <mike@hendrienet.com>wrote:
Thank you for your assistance. I made the suggested modification below, however, when calling the number it goes directly to voicemail.
/usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
<include>
<extension name="vitel-inbound"> <condition field="destination_number" expression="^1?(262xxxxxxx)$"> <action application="transfer" data="1000 XML default"/> </condition> </extension>
</include>
<snip> -- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
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