Hello, I use originate to make outbound calls. originate {origination_caller_id_name='CH calling',origination_caller_id_number=1XXXXXXXXXX,origination_uuid=XXXXXXXX,absolute_codec_string=PCMU,ignore_early_media=true,originate_timeout=45,}sofia/gateway/chsbc01/1XXXXXXXXXX 1056 XML default I would like people to hear a couple of rings before they hear the first voice prompt. Would increasing originate_timeout value allow users longer to answer (thus delaying going to VM)? Thanks. In public.xml dial plan: <extension name="provider-inbound"> <condition field="destination_number" expression="^XXXXXXXXXX|XXXXXXXXXX$"> <action application="pre_answer" /> <action application="sleep" data="1000" /> <action application="transfer" data="1056 XML default" /> </condition> </extension> In default.xml dial plan: <extension name="CHPhone"> <condition field="destination_number" expression="^1056$"> <!-- recording --> <action application="set" data="RECORD_TITLE=Recording ${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_COPYRIGHT=(c) 1980 Factory Records, Inc."/> <action application="set" data="RECORD_SOFTWARE=FreeSWITCH"/> <action application="set" data="RECORD_ARTIST=CH"/> <action application="set" data="RECORD_COMMENT=CH call record"/> <action application="set" data="RECORD_DATE=${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_STEREO=true"/> <action application="record_session" data="$${base_dir}/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav"/> <action application="set" data="ringback=${us-ring}"/> <action application="set" data="recording_follow_transfer=true"/> <action application="sleep" data="2000" /> <action application="managed" data="clsAsmtApp" /> </condition> </extension>