Outbound calling using originate
Hello, I use originate to make outbound calls. originate {origination_caller_id_name='CH calling',origination_caller_id_number=1XXXXXXXXXX,origination_uuid=XXXXXXXX,absolute_codec_string=PCMU,ignore_early_media=true,originate_timeout=45,}sofia/gateway/chsbc01/1XXXXXXXXXX 1056 XML default I would like people to hear a couple of rings before they hear the first voice prompt. Would increasing originate_timeout value allow users longer to answer (thus delaying going to VM)? Thanks. In public.xml dial plan: <extension name="provider-inbound"> <condition field="destination_number" expression="^XXXXXXXXXX|XXXXXXXXXX$"> <action application="pre_answer" /> <action application="sleep" data="1000" /> <action application="transfer" data="1056 XML default" /> </condition> </extension> In default.xml dial plan: <extension name="CHPhone"> <condition field="destination_number" expression="^1056$"> <!-- recording --> <action application="set" data="RECORD_TITLE=Recording ${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_COPYRIGHT=(c) 1980 Factory Records, Inc."/> <action application="set" data="RECORD_SOFTWARE=FreeSWITCH"/> <action application="set" data="RECORD_ARTIST=CH"/> <action application="set" data="RECORD_COMMENT=CH call record"/> <action application="set" data="RECORD_DATE=${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_STEREO=true"/> <action application="record_session" data="$${base_dir}/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav"/> <action application="set" data="ringback=${us-ring}"/> <action application="set" data="recording_follow_transfer=true"/> <action application="sleep" data="2000" /> <action application="managed" data="clsAsmtApp" /> </condition> </extension>
I don't think that you can force people to hear their phone ring X number of times. You can make sure that the voice prompts don't start before they pick up. Also, they will go to voice mail according to their own VM / Answering machine settings. Guillermo Sent from my iPhone
On 28/07/2014, at 20:41, Malay Thakershi <mthakershi@gmail.com> wrote:
Hello,
I use originate to make outbound calls.
originate {origination_caller_id_name='CH calling',origination_caller_id_number=1XXXXXXXXXX,origination_uuid=XXXXXXXX,absolute_codec_string=PCMU,ignore_early_media=true,originate_timeout=45,}sofia/gateway/chsbc01/1XXXXXXXXXX 1056 XML default
I would like people to hear a couple of rings before they hear the first voice prompt. Would increasing originate_timeout value allow users longer to answer (thus delaying going to VM)? Thanks.
In public.xml dial plan: <extension name="provider-inbound"> <condition field="destination_number" expression="^XXXXXXXXXX|XXXXXXXXXX$"> <action application="pre_answer" />
<action application="sleep" data="1000" />
<action application="transfer" data="1056 XML default" />
</condition> </extension>
In default.xml dial plan: <extension name="CHPhone"> <condition field="destination_number" expression="^1056$"> <!-- recording --> <action application="set" data="RECORD_TITLE=Recording ${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_COPYRIGHT=(c) 1980 Factory Records, Inc."/> <action application="set" data="RECORD_SOFTWARE=FreeSWITCH"/> <action application="set" data="RECORD_ARTIST=CH"/> <action application="set" data="RECORD_COMMENT=CH call record"/> <action application="set" data="RECORD_DATE=${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_STEREO=true"/> <action application="record_session" data="$${base_dir}/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav"/> <action application="set" data="ringback=${us-ring}"/> <action application="set" data="recording_follow_transfer=true"/>
<action application="sleep" data="2000" /> <action application="managed" data="clsAsmtApp" /> </condition> </extension> _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
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Thanks for response. I understand. I have tried a lot with mod_avmd but I just can't seem to stop calls from leaving a message into voice mail. People are getting frustrated because their mail box gets filled up due to now answering. I do detect a beep but after that the call flow still goes on. Any advice on how to do this? I use C# mod_managed to handle the call flow. On Mon, Jul 28, 2014 at 7:06 PM, Guillermo Ruiz Camauer <grcamauer@gmail.com
wrote:
I don't think that you can force people to hear their phone ring X number of times. You can make sure that the voice prompts don't start before they pick up. Also, they will go to voice mail according to their own VM / Answering machine settings.
Guillermo
Sent from my iPhone
On 28/07/2014, at 20:41, Malay Thakershi <mthakershi@gmail.com> wrote:
Hello,
I use originate to make outbound calls.
originate {origination_caller_id_name='CH calling',origination_caller_id_number=1XXXXXXXXXX,origination_uuid=XXXXXXXX,absolute_codec_string=PCMU,ignore_early_media=true,originate_timeout=45,}sofia/gateway/chsbc01/1XXXXXXXXXX 1056 XML default
I would like people to hear a couple of rings before they hear the first voice prompt. Would increasing originate_timeout value allow users longer to answer (thus delaying going to VM)? Thanks.
In public.xml dial plan: <extension name="provider-inbound"> <condition field="destination_number" expression="^XXXXXXXXXX|XXXXXXXXXX$"> <action application="pre_answer" /> <action application="sleep" data="1000" />
<action application="transfer" data="1056 XML default" /> </condition> </extension>
In default.xml dial plan: <extension name="CHPhone"> <condition field="destination_number" expression="^1056$"> <!-- recording --> <action application="set" data="RECORD_TITLE=Recording ${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_COPYRIGHT=(c) 1980 Factory Records, Inc."/> <action application="set" data="RECORD_SOFTWARE=FreeSWITCH"/> <action application="set" data="RECORD_ARTIST=CH"/> <action application="set" data="RECORD_COMMENT=CH call record"/> <action application="set" data="RECORD_DATE=${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_STEREO=true"/> <action application="record_session" data="$${base_dir}/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav"/> <action application="set" data="ringback=${us-ring}"/> <action application="set" data="recording_follow_transfer=true"/> <action application="sleep" data="2000" /> <action application="managed" data="clsAsmtApp" /> </condition> </extension>
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
When you say that people are getting frustrated with their mailboxes filling up, are you talking about the A leg or the B leg? In other words, whose mailbox is getting a message? Lastly, we may need some details on what is happening in your C# program. Not necessarily the whole code, but it would help to know what the B leg is doing after the A leg answers. -MC On Tue, Jul 29, 2014 at 8:14 AM, Malay Thakershi <mthakershi@gmail.com> wrote:
Thanks for response. I understand. I have tried a lot with mod_avmd but I just can't seem to stop calls from leaving a message into voice mail. People are getting frustrated because their mail box gets filled up due to now answering.
I do detect a beep but after that the call flow still goes on.
Any advice on how to do this? I use C# mod_managed to handle the call flow.
On Mon, Jul 28, 2014 at 7:06 PM, Guillermo Ruiz Camauer < grcamauer@gmail.com> wrote:
I don't think that you can force people to hear their phone ring X number of times. You can make sure that the voice prompts don't start before they pick up. Also, they will go to voice mail according to their own VM / Answering machine settings.
Guillermo
Sent from my iPhone
On 28/07/2014, at 20:41, Malay Thakershi <mthakershi@gmail.com> wrote:
Hello,
I use originate to make outbound calls.
originate {origination_caller_id_name='CH calling',origination_caller_id_number=1XXXXXXXXXX,origination_uuid=XXXXXXXX,absolute_codec_string=PCMU,ignore_early_media=true,originate_timeout=45,}sofia/gateway/chsbc01/1XXXXXXXXXX 1056 XML default
I would like people to hear a couple of rings before they hear the first voice prompt. Would increasing originate_timeout value allow users longer to answer (thus delaying going to VM)? Thanks.
In public.xml dial plan: <extension name="provider-inbound"> <condition field="destination_number" expression="^XXXXXXXXXX|XXXXXXXXXX$"> <action application="pre_answer" /> <action application="sleep" data="1000" />
<action application="transfer" data="1056 XML default" /> </condition> </extension>
In default.xml dial plan: <extension name="CHPhone"> <condition field="destination_number" expression="^1056$"> <!-- recording --> <action application="set" data="RECORD_TITLE=Recording ${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_COPYRIGHT=(c) 1980 Factory Records, Inc."/> <action application="set" data="RECORD_SOFTWARE=FreeSWITCH"/> <action application="set" data="RECORD_ARTIST=CH"/> <action application="set" data="RECORD_COMMENT=CH call record"/> <action application="set" data="RECORD_DATE=${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_STEREO=true"/> <action application="record_session" data="$${base_dir}/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav"/> <action application="set" data="ringback=${us-ring}"/> <action application="set" data="recording_follow_transfer=true"/> <action application="sleep" data="2000" /> <action application="managed" data="clsAsmtApp" /> </condition> </extension>
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Hopefully you figured your problem out Guillermo. In my javascript/spidermonkey code, once avmd detected a beep I changed a global variable. Every piece of code following any audio output checked that variable – if it was triggered it skipped doing whatever it would have done and the call flow was finally diverted to a piece that gracefully handled what to do when avmd was detected. In my case I left a message on the VM, but in your case it may even be easier if you are just trying to hang up. Jason From: Michael Collins [mailto:msc@freeswitch.org] Sent: Tuesday, July 29, 2014 4:26 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] Outbound calling using originate When you say that people are getting frustrated with their mailboxes filling up, are you talking about the A leg or the B leg? In other words, whose mailbox is getting a message? Lastly, we may need some details on what is happening in your C# program. Not necessarily the whole code, but it would help to know what the B leg is doing after the A leg answers. -MC On Tue, Jul 29, 2014 at 8:14 AM, Malay Thakershi <mthakershi@gmail.com> wrote: Thanks for response. I understand. I have tried a lot with mod_avmd but I just can't seem to stop calls from leaving a message into voice mail. People are getting frustrated because their mail box gets filled up due to now answering. I do detect a beep but after that the call flow still goes on. Any advice on how to do this? I use C# mod_managed to handle the call flow. On Mon, Jul 28, 2014 at 7:06 PM, Guillermo Ruiz Camauer <grcamauer@gmail.com> wrote: I don't think that you can force people to hear their phone ring X number of times. You can make sure that the voice prompts don't start before they pick up. Also, they will go to voice mail according to their own VM / Answering machine settings. Guillermo Sent from my iPhone On 28/07/2014, at 20:41, Malay Thakershi <mthakershi@gmail.com> wrote: Hello, I use originate to make outbound calls. originate {origination_caller_id_name='CH calling',origination_caller_id_number=1XXXXXXXXXX,origination_uuid=XXXXXXXX,absolute_codec_string=PCMU,ignore_early_media=true,originate_timeout=45,}sofia/gateway/chsbc01/1XXXXXXXXXX 1056 XML default I would like people to hear a couple of rings before they hear the first voice prompt. Would increasing originate_timeout value allow users longer to answer (thus delaying going to VM)? Thanks. In public.xml dial plan: <extension name="provider-inbound"> <condition field="destination_number" expression="^XXXXXXXXXX|XXXXXXXXXX$"> <action application="pre_answer" /> <action application="sleep" data="1000" /> <action application="transfer" data="1056 XML default" /> </condition> </extension> In default.xml dial plan: <extension name="CHPhone"> <condition field="destination_number" expression="^1056$"> <!-- recording --> <action application="set" data="RECORD_TITLE=Recording ${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_COPYRIGHT=(c) 1980 Factory Records, Inc."/> <action application="set" data="RECORD_SOFTWARE=FreeSWITCH"/> <action application="set" data="RECORD_ARTIST=CH"/> <action application="set" data="RECORD_COMMENT=CH call record"/> <action application="set" data="RECORD_DATE=${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_STEREO=true"/> <action application="record_session" data="$${base_dir}/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav"/> <action application="set" data="ringback=${us-ring}"/> <action application="set" data="recording_follow_transfer=true"/> <action application="sleep" data="2000" /> <action application="managed" data="clsAsmtApp" /> </condition> </extension> _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (4)
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Guillermo Ruiz Camauer
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Jason Moran
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Malay Thakershi
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Michael Collins