I think it's because it counts as a short-call on the account. The provider has to do all the work of setting up the call and tearing it down without getting any billable minutes for it. Just a guess.
Then use a provider that bills by the second. Personally I'd think it might be because it could be annoying to the customers... but it really is the only way to check it. Or the other way around to receive a call from it and assume no callerid spoofing. -Steve On 19 February 2013 22:03, Gabriel Gunderson <gabe@gundy.org> wrote:
On Tue, Feb 19, 2013 at 12:37 PM, Michael Collins <msc@freeswitch.org> wrote:
Well, pretty much the only way to guarantee that a number is working is to call it and see what happens. I suspect Ken Rice has some experience in this area and I'd definitely like to hear it. If anyone else has thoughts I'd like to hear them as well.
I would also love to hear from a few of the callcenter guys/gals on the list about this topic.
P.S. - Why does the customer think that calling the number and playing a short message will take too long? Also, what is the customer's primary concern about the web leads having non-working numbers? Is it because they have humans manually dialing them and it's a waste of time when the person comes across a bad number?
I think it's because it counts as a short-call on the account. The provider has to do all the work of setting up the call and tearing it down without getting any billable minutes for it. Just a guess.
Best, Gabe
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