Hi Sam, Will that also generate an email if the ASR & ACD is low from the desired requirements & also it is a little expensive :) so any further idea? Regards, Faisal Rehman Date: Thu, 20 Oct 2011 16:00:08 +0500 From: govoiper@gmail.com To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] ASR & ACD Analysis & Monitoring I hope you've already heard about it, not an opensource one but VQManager is the best thing so far I've came across. On Thu, Oct 20, 2011 at 2:21 PM, Faisal Rehman <faisal.rehman22@hotmail.com> wrote: Hi Everyone, First of all I would like to say that I wasn't supposed to ask this question here in this forum that belongs to Free-switch, but I think I can find any help related to Asterisk ASR & ACD monitoring. So I am in search of a reliable open source tool for the real time monitoring of ASR & ACD (Using Asterisk's Master.csv), so any help or suggestions will be highly appreciated. Regards, Faisal Rehman FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org