On 12/09/11 10:25, Alex Crow wrote:
Brian,
Snom think that this flashing on hold is incorrect - I had this on my snom forum post:
No! I've never seen such behaviour - Neither the LED is supposed to blink when the monitored party is on hold, nor it should be possible to steal the call by hitting the function key. That indeed is extremely confusing and is definitely not intended. I don't have much (if at all) experience with Freeswitch but from what I understand, extension monitoring is being configured through dial plans (and?/) or themod_snom module <http://wiki.freeswitch.org/wiki/Mod_snom>. I guess something is not configured properly which results in the problem you are encountering. It should not make any difference whether the monitored extension is set on hold or not. Can you post a SIP trace which shows such a scenario?
I replied with:
Extension monitoring is being done with bog-standard subscriptions, not with mod_snom or anything extra in the dialplan. The Polycoms flash the button while a monitored line is held, but you can't pick it up. I will try to get a trace from the phone, however someone re-used my test FS box for a windows desktop while I was away, so I have to build a new one.
Any more ideas as to why this is happening?
Cheers
Alex
Anyone know anything about this? We are having some problems with confused users in one of our offices. Thanks, Alex This message is intended only for the addressee and may contain confidential information. Unless you are that person, you may not disclose its contents or use it in any way and are requested to delete the message along with any attachments and notify us immediately. "Transact" is operated by Integrated Financial Arrangements plc Domain House, 5-7 Singer Street, London EC2A 4BQ Tel: (020) 7608 4900 Fax: (020) 7608 5300 (Registered office: as above; Registered in England and Wales under number: 3727592) Authorised and regulated by the Financial Services Authority (entered on the FSA Register; number: 190856)