You have to define these files in the config before it will play them. Snom will do them but it seems for security reasons this feature doesn't work anymore... I could be wrong but I had the same issue trying to get mine to do it and after reading the admin guide it seems they have locked this one down a little bit. /b On Sep 13, 2010, at 1:32 PM, Frank Carmickle wrote:
Hello all
I am trying to get the polycom 335/650 to play the file specified by alert_info. I see from my http log that it is dowloading the file each time a call is placed to the phone with the alert_info channel variable set. It doesn't actually play them. I have tried with 8k pcm wave file, a 16k pcm wave and a 8k ulaw file and no joy. Anyone know what I may be missing in my polycom configs?
Thanks --Frank