Hi My snom 320 on 8.2.35 still plays the 8k pcm just fine. Hell I don't understand why they won't play the files they have already downloaded. I can't use a predownloaded file to do what I am trying to do. I need to have talking caller id. Of course I can use groupconfirm with auto answer to do this but then you have to press a key instead of just picking up the phone. I guess your right when you say all sip phones suck. --FC On Sep 13, 2010, at 2:58 PM, Brian West wrote:

You have to define these files in the config before it will play them. Snom will do them but it seems for security reasons this feature doesn't work anymore... I could be wrong but I had the same issue trying to get mine to do it and after reading the admin guide it seems they have locked this one down a little bit.

/b

On Sep 13, 2010, at 1:32 PM, Frank Carmickle wrote:

...

Hello all

I am trying to get the polycom 335/650 to play the file specified by alert_info. I see from my http log that it is dowloading the file each time a call is placed to the phone with the alert_info channel variable set. It doesn't actually play them. I have tried with 8k pcm wave file, a 16k pcm wave and a 8k ulaw file and no joy. Anyone know what I may be missing in my polycom configs?

Thanks --Frank

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