18 Mar
2010
18 Mar
'10
6:59 a.m.
On Wed, Mar 17, 2010 at 11:11 PM, Vladimir Elizarov <xengelpublicx@gmail.com
wrote:
I need to make a queue for the Secretary, in which one secretary. But if the Secretary is not there, I would like to be able to intercept calls to other users. This can not be done even if the intercept will be a user to the agent queue?
Why not just have the receptionist log out of the queue when she's not at her desk? -MC