17 Jun
2011
17 Jun
'11
1:32 a.m.
The callcenter app has a "recovery" time for each queue you are a member of, but I'm not sure about fifo. On Thursday 16 June 2011 06:56:44 Sascha Daniels wrote:
Hi together.
Is there a possibility to have a shared lag over several fifos?
In a callcenter with agents in several Queues the lag is 10sec. After a call from fifo A the agent should not get a call from fifo B within those 10sec.
Basically like shared_lastcall=yes in Asterisk 1.6
Regards
Sascha