28 Nov
2019
28 Nov
'19
6:28 a.m.
Hi, Currently, our Freeswitch 1.8 production server, frequently encounters CALL_REJECTED when mod_callcenter tries to originate the call to the agent. *Is there any clue you can suggest to debug this issue?* I am sure that the callee does not reject this call because mod_callcenter
can't even make the call to the agent (Callee).
The call would traverse like this: *DID Call via GSM Gateway > Freeswitch
(IVR Call > Callcenter-Queue > Agent)*
Any help would be really appreciated. Best regards, Chhorm Chhatra