Hi,

Currently, our Freeswitch 1.8 production server, frequently encounters CALL_REJECTED when mod_callcenter tries to originate the call to the agent.

Is there any clue you can suggest to debug this issue?

I am sure that the callee does not reject this call because mod_callcenter can't even make the call to the agent (Callee).

The call would traverse like this: DID Call via GSM Gateway > Freeswitch (IVR Call > Callcenter-Queue > Agent)

Any help would be really appreciated.

Best regards,

Chhorm Chhatra