[Freeswitch-users] mod_callcenter agents stuck in "in queue call" state with status = 'Available"

Hi All I have been using mod_callcenter for a project where i often encounter one odd agent not receiving calls even though his status is available. On checking further i find that the state of the agent is "In queue call". Is there any CLI call that can be used to force the agent back to Waiting state so he may be offered calls ? -- Ashwin Kumar Rath