2 Dec
2011
2 Dec
'11
11:48 a.m.
Hi... I'm using mod_callcenter I need to send a ringback (or any other sound, different of the default moh) to the caller when a agent phone is ringing, and I don't know how to do it. Basically, I need to playback other sound to the caller when agent-offering event is fired. Is there any way to configure a dialplan after the call is bridged to the agent? Is there any way to modify the moh for this call in real-time? (I can capture the event...) Any help will be appreciated. Ps.: Sorry for any mistake in my "school" english. Thanks