Hi...<div><br></div><div>I&#39;m using mod_callcenter<br><div><br></div><div>I need to send a ringback (or any other sound, different of the default moh) to the caller when a agent phone is ringing, and I don&#39;t know how to do it.</div>
<div><br></div><div>Basically, I need to playback other sound to the caller when agent-offering event is fired.</div><div><br></div><div>Is there any way to configure a dialplan after the call is bridged to the agent?</div>
<div>Is there any way to modify the moh for this call in real-time? (I can capture the event...)</div><div><br></div><div>Any help will be appreciated.</div><div><br></div><div>Ps.: Sorry for any mistake in my &quot;school&quot; english.</div>
<div><br></div><div>Thanks</div></div>