Suggest Try C-Zentrix (from tvtworld.com). It has a very powerful predictive dialer and its also ranked 10th just 2 places below freewsitch. It supports 100 agents on a single box with predictive dialer,IVR, logger and CRM. I don't know how they are doing it but they are running successfully with almost 100% uptime. Try it out . On Sat, Feb 21, 2009 at 12:49 AM, Andrew Thompson <andrew@hijacked.us>wrote:
On Sat, Feb 14, 2009 at 03:04:01PM -0800, JCATS wrote:
Have you planned any predictive dialer features ( like VICIDIAL )?
As Ken Rice mentioned, this isn't really the focus of the project - it's more for inbound and directed outbound (calling campaigns to specific people/businesses - not everyone in the phonebook). Primary focus is inbound (multi brand, skill based routing, dynamic wrapup times, etc).
Expect a new release sometime soonish that actually does something useful (accepts and routes inbound calls from FreeSWITCH to an agent). Also; public source control. There's just some additional corporate nonsense that I have to sort out (again) before that can go live.
Andrew
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