yap, thats why you move your contact center logic outside in a separate program, and use FS via ESL to get and place calls :=) mod_callcenter is a great module, but for inbound only :=) saying that i can see few ways to go around that ... callcenter_config agent set [key(contact|status|state|type|max_no_answer|wrap_up_time|ready_time|reject_delay_time|busy_delay_time)] [agent name] [value] Not sure if its gonna work, but you can change agent state to idle until your outgoing wrap-up goes off... there are many ways to handle tihs :=) On 21 August 2017 at 10:56, Do Nguyen Ha <donguyenha@gmail.com> wrote:
I am interested in call-center module, because call-center is only inbound call when agent 01 make call out the freeswitch doesn't care when call coming call-center may be agent 01 will be ringing
On Aug 21, 2017 15:03, "Tihomir Culjaga" <tculjaga@gmail.com> wrote:
hi,
is there a document describing whats new in FS v1.8 compared to 1.6 ?
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