What do you do for steps 1 and 2? Is the caller held with uuid_hold or uuid_park or what? Most likely you'll need to store the uuid of the caller's call leg in a channel variable and then perform a uuid_bridge back to that uuid once the agent is done speaking to the supervisor. -MC On Tue, Oct 9, 2012 at 3:27 PM, JP <jaykris@gmail.com> wrote:
Hi, I want to do the following. 1. Caller is bridged to an agent. 2. Agent presses dtmf and is transferred to a supervisor while the caller is listening to MOH( achieved using "bind_meta_app"). 3. Now when the supervisor hangs-up, the agent should be bridged back to the caller.
I am not able to find a simple way to do the third step. Any suggestions or ideas is greatly appreciated.
Thanks, JP
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