What do you do for steps 1 and 2? Is the caller held with uuid_hold or uuid_park or what? Most likely you&#39;ll need to store the uuid of the caller&#39;s call leg in a channel variable and then perform a uuid_bridge back to that uuid once the agent is done speaking to the supervisor.<br>
<br>-MC<br><br><div class="gmail_quote">On Tue, Oct 9, 2012 at 3:27 PM, JP <span dir="ltr">&lt;<a href="mailto:jaykris@gmail.com" target="_blank">jaykris@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Hi,<div>I want to do the following.</div><div>1. Caller is bridged to an agent.</div><div>2. Agent presses dtmf and is transferred to a supervisor while the caller is listening to MOH( achieved using &quot;bind_meta_app&quot;).</div>

<div>3. Now when the supervisor hangs-up, the agent should be bridged back to the caller.</div><div><br></div><div>I am not able to find a simple way to do the third step. Any suggestions or ideas is greatly appreciated.</div>

<div><br></div><div>Thanks,</div><div>JP</div>
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