Yes, thanks Avi. I do play those recordings when they dial *72 and *73. One cannot expect his customer to actually listen the prompt you play back, can they! I just googled some more and found something in one Anthony's books (which I have now ordered both of) http://books.google.com/books?id=-6nzkugPG70C <http://books.google.com/books?id=-6nzkugPG70C&pg=PT540&lpg=PT540&dq=freeswi tch+event+turn+lights&source=bl&ots=4-5IfOJ3rF&sig=BsSDSKva7FKfzZ0w2HFeWJQ5_ ek&hl=en&sa=X&ei=2S7iT639OYTS6gG2v-0H&sqi=2&ved=0CFEQ6AEwAA#v=onepage&q=free switch%20event%20turn%20lights&f=false> &pg=PT540&lpg=PT540&dq=freeswitch+event+turn+lights&source=bl&ots=4-5IfOJ3rF &sig=BsSDSKva7FKfzZ0w2HFeWJQ5_ek&hl=en&sa=X&ei=2S7iT639OYTS6gG2v-0H&sqi=2&ve d=0CFEQ6AEwAA#v=onepage&q=freeswitch%20event%20turn%20lights&f=false It appears that I can set a presence event to a dummy user and have the phone's lines with that user logged in change colors! Now . how to send a presence event in a dial plan???? Google don't fail me now. From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Avi Marcus Sent: Wednesday, June 20, 2012 4:03 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] Users need a red flashy light thingy If that's an actual call.. we have callie recordings for that. <prompt phrase="Call forwarding has been cancelled." filename="ivr/ivr-call_forwarding_has_been_cancelled.wav"/> <prompt phrase="Call forwarding has been set." filename="ivr/ivr-call_forwarding_has_been_set.wav"/> -Avi On Wed, Jun 20, 2012 at 10:47 PM, Sean Devoy <sdevoy@bizfocused.com> wrote: Freeswitch is so much better than my customers deserve. I have the DialPlan set up nicely so they can dial *72 to forward all DID calls to their answering service and *73 to turn it off. Today she Dialed *72 to turn it off 4 different times, and since that is the code to turn it on --- it did NOT turn off. She was livid and sent me hate mail about how "terrible IP phones are and they never work ." I even consoled her saying how *72 and *73 have no inherent indicators to show which means on and off. I have offered the obvious solutions of SPEED DIAL buttons that are labeled "Enable" and "Disable". Now my question. Anyone have any ideas how to use a line button, or possibly MWI to indicate that lines are forwarded (a db value). MWI is clearly in use so line button is my preference, but if MWI had a flash function, etc???? I have unused line buttons - How can I make them show busy (like shared call appearance) from the switch? Maybe a dummy user/extension I do something clever with? If it matters the phones are Cisco 504G (4 line). Thanks in advance, Sean _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com Join Us At ClueCon - Aug 7-9, 2012 FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org