Lol provider that bills by the second will slaughter you on these calls, they have short call penalties now... You can have a bad ASR on dialer traffic or you can have a bad ACD, you cant have bad both, and if either are bad enough they don't care what the other is... Not to mention in the states people still pay per lookup on LRN data, its not a lot but if you start hitting them with dialer traffic vs non-dialer traffic, even with a 20sec ACD, when compared to the 3 minute ACD on non-dialer this ends up costing them 9 times the resources to route a call... That means 9 times the LRN/DIP/Whatever costs per minute then what they are paying before, and with margins where they are these days that cuts into it quickly K On 2/19/13 4:26 PM, "Steven Ayre" <steveayre@gmail.com> wrote:
I think it's because it counts as a short-call on the account. The provider has to do all the work of setting up the call and tearing it down without getting any billable minutes for it. Just a guess.
Then use a provider that bills by the second.
Personally I'd think it might be because it could be annoying to the customers... but it really is the only way to check it. Or the other way around to receive a call from it and assume no callerid spoofing.
-Steve
On 19 February 2013 22:03, Gabriel Gunderson <gabe@gundy.org> wrote:
On Tue, Feb 19, 2013 at 12:37 PM, Michael Collins <msc@freeswitch.org> wrote:
Well, pretty much the only way to guarantee that a number is working is to call it and see what happens. I suspect Ken Rice has some experience in this area and I'd definitely like to hear it. If anyone else has thoughts I'd like to hear them as well.
I would also love to hear from a few of the callcenter guys/gals on the list about this topic.
P.S. - Why does the customer think that calling the number and playing a short message will take too long? Also, what is the customer's primary concern about the web leads having non-working numbers? Is it because they have humans manually dialing them and it's a waste of time when the person comes across a bad number?
I think it's because it counts as a short-call on the account. The provider has to do all the work of setting up the call and tearing it down without getting any billable minutes for it. Just a guess.
Best, Gabe
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Ken http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org irc.freenode.net #freeswitch