Hi Everybody, I am trying to get a conversation between two natted clients and a natted freeswitch server. I am playing with a fresh install, the external profile and default directory (1000 & 1001 users). I can see that my clients are registered on the server logs (on the 5080 port). All others needed ports are opened too. I have followed the instructions from the wiki to get a double nat configuration, but my client phone are not ringing (and I cannot hear anything). All is working fine with defaults in a non nat configuration (with internal profile). Is there anything special to set up in the directory / user configuration ? Can anyone give me some hints with his natted configuration ? I am stuck. Thanks for your help. Regards, -------- Original Message -------- Subject: [Freeswitch-users] USER_NOT_REGISTERED with external profile Date: Mon, 16 Jan 2012 23:37:20 +0100 From: Alexis de BRUYN [Mailinglists] <alexis.mailinglist@de-bruyn.fr> Reply-To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> To: freeswitch-users@lists.freeswitch.org Hi Everybody, I am trying to use FreeSwitch in a (double) NAT Configuration from a fresh snapshot install (Debian Squeeze, server outside from my client LAN) with default directory for users. When I call 1001 from 1000 (or 1000 from 1001) , I cannot hear the callee, the phone doesn't ring and automatically hangup, I see in the console : 2012-01-16 22:59:37.691663 [ERR] switch_ivr_originate.c:2447 Cannot create outgoing channel of type [error] cause: [USER_NOT_REGISTERED] 2012-01-16 22:59:37.691663 [ERR] switch_ivr_originate.c:2447 Cannot create outgoing channel of type [user] cause: [USER_NOT_REGISTERED] However, 1000 and 1001 are registered (from the same LAN) : sofia status profile external ================================================================================================= Name external Domain Name N/A Auto-NAT false DBName sofia_reg_external Pres Hosts Dialplan XML Context public Challenge Realm auto_to RTP-IP 192.168.1.6 SIP-IP 192.168.1.6 URL sip:mod_sofia@192.168.1.6:5080 BIND-URL sip:mod_sofia@192.168.1.6:5080 HOLD-MUSIC local_stream://moh OUTBOUND-PROXY N/A CODECS IN G7221@32000h,G7221@16000h,G722,PCMU,PCMA,GSM CODECS OUT PCMU,PCMA,GSM TEL-EVENT 101 DTMF-MODE rfc2833 CNG 13 SESSION-TO 0 MAX-DIALOG 0 NOMEDIA false LATE-NEG false PROXY-MEDIA false AGGRESSIVENAT false STUN-ENABLED true STUN-AUTO-DISABLE false CALLS-IN 3 FAILED-CALLS-IN 0 CALLS-OUT 0 FAILED-CALLS-OUT 0 Registrations: ================================================================================================= Call-ID: aU.1ZlEZkW7nlHpwp9ig1lt7A3weNnwm User: 1001@X.Y.Z.T Contact: "Freeswitch" <sip:1001@A.B.C.D:50193> Agent: Bria iOS 2.0.0 Status: Registered(UDP)(unknown) EXP(2012-01-16 23:16:00) EXPSECS(934) Host: phone IP: A.B.C.D Port: 50193 Auth-User: 1001 Auth-Realm: X.Y.Z.T MWI-Account: 1001@X.Y.Z.T Call-ID: 3c27b7424837-bsfi877ujb2n User: 1000@X.Y.Z.T Contact: "freeswitch" <sip:1000@192.168.0.69:2048;line=skgk4hug> Agent: snom300/8.4.32 Status: Registered(UDP)(unknown) EXP(2012-01-17 00:01:24) EXPSECS(3658) Host: phone IP: A.B.C.D Port: 62061 Auth-User: 1000 Auth-Realm: X.Y.Z.T MWI-Account: 1000@X.Y.Z.T Total items returned: 2 ================================================================================================= All necessary ports are opened/forwarded on the server. I See on the 1000 configuration that this is the local ip address which is set as contact. Is there any other setups to do in the directory ? Or other parameters in the external profile ? Thanks for your help ! Regards, -- Alexis de BRUYN Mail : alexis.mailinglist@de-bruyn.fr _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- -- Alexis de BRUYN Mail : alexis.mailinglist@de-bruyn.fr