14 Oct
2020
14 Oct
'20
2:52 p.m.
As an example: when I call a place for the first time, I have to hear the whole menu to see which option sounds closest to what I need. Of course by that time I've forgotten which digit it is, and I need to listen again. On Fri, Oct 9, 2020, 5:12 PM Frederic Jean <makafre@gmail.com> wrote:
- The more options in a menu the more chance your caller will need to have a menu repeated; - Always provide a key to repeat the menu and optimize the waiting time for key input so that callers have enough time;