This might help you: http://pastebin.freeswitch.org/20301 Try comparing the SIP messages to yours. Notice that it tries to register twice, the first one is Unauthorized. On Fri, Dec 7, 2012 at 1:54 PM, Brian Foster <bdfoster@endigotech.com>wrote:
Let's do this step by step. First of all, my server is off site. We are going through a NAT in order to get to FreeSWITCH. Looks like this is the same setup you have.
I have the same phone as you do: Phone InformationPhone Model SoundPoint IP 335Part Number2345-12375-001 Rev:A MAC Address00:04:F2:37:3D:C0 IP Address10.0.0.39UC Software Version 4.0.2.11307BootROM Software Version5.0.2.12692
Alright so now that we have that squared away, the next step is to set up the phone.
Settings > SIP
Local Settings:
Local SIP Port: 0 Calls Per Line Key: 4 New SDP Type: Disable Live Communication Server Support: Disable Non-Standard Line Seize: Enable Digitmap: Not relevent Digitmap Timeout: 3|3|3|3|3|3 Remove End-of-Dial Marker: Enable Digit Impossible Match: 0
Outbound Proxy:
Address: <Blank> Port: 0 Transport: DNSnaptr
Server 1:
Address: pbx.endigovoip.com Port: 0 Transport: DNSnaptr (You shouldn't have issues with UDPonly, might be worth trying though. Espires (s): 3600 Register: Yes Retry Timeout (ms): 0 Retry Maximum Count: 3 Line Seize Timeout: 30
I do not have a second server.
Settings > Network > NAT
NAT *** IP Address *** Signalling Port *** Media Port Start Keep-Alive Interval (s)
Settings > Lines
*Identification* Display Name Address Authentication User ID Authentication Password Label Type Private Shared Third Party Name Number of Line Keys Calls Per Line Ring TypeLow TrillLow Double TrillMedium TrillMedium Double TrillHigh TrillHigh Double TrillHighest TrillHighest Double TrillBeebleTripletRingback-styleLow Trill PrecedenceRing Splash
*Outbound Proxy* Address Port Transport UDPOnly TCPpreferred DNSnaptr TCPonly TLS
*Server 1* Address Port Transport UDPOnly TCPpreferred DNSnaptr TCPonly TLS Expires (s) Register Yes No Retry Timeout (ms) Retry Maximum Count Line Seize Timeout (s)
*Server 2* Address Port Transport UDPOnly TCPpreferred DNSnaptr TCPonly TLS Expires (s) Register Yes No Retry Timeout (ms) Retry Maximum Count Line Seize Timeout (s)
*Call Diversion* *** Always Forward Enable Disable *** Always Forward To Contact *** If Busy, Forward Enable Disable *** If Busy, Forward To Contact *** On No Answer, Forward Enable Disable *** On No Answer, Forward To Contact *** No Answer Timeout (seconds) *** On Do Not Disturb, Forward Enable Disable * ** On Do Not Disturb, Forward To Contact *** Disable Forward For Shared Lines Yes No *** Forward Specific Caller Enable Disable
*Message Center* Subscription Address Callback Mode Registration Contact Disabled Callback Contact
Check those and let us know where you stand after that.
-BDF
On Fri, Dec 7, 2012 at 1:20 PM, Steven Ayre <steveayre@gmail.com> wrote:
Try this parameter: http://wiki.freeswitch.org/wiki/NDLB#NDLB-force-rport
or if that fails http://wiki.freeswitch.org/wiki/NDLB#NDLB-connectile-dysfunction
On 7 December 2012 16:39, Sean Devoy <sdevoy@bizfocused.com> wrote:
HI All,****
** **
I am still banging my head against the wall here try to get a Polycom 335 to register w/ FS. I have checked all the SERVER and USER/AUTH fields like 1000 times and 900 variations. I think my problem may be NAT related. I know on my CISCO 504G I had to enable several NAT features to work behind our firewall. I am totally new to Polycom, so some very basic help is needed.****
** **
The server is remote but not behind a NAT there. The phones are NAT’ed to the internet. In the sofia sip trace I see this over and over:****
------------------------------------------------------------------------ ****
recv 552 bytes from udp/[71.127.152.57]:1026 at 16:26:07.358892:****
------------------------------------------------------------------------ ****
REGISTER sip:fs_bfis.bizfocused.com SIP/2.0****
Via: SIP/2.0/UDP 10.10.40.47:5060;branch=z9hG4bKbf81dbdc8E687A5****
From: "228 Sean" <sip:228@fs_bfis.bizfocused.com
;tag=3F42C046-B61A297****
To: <sip:228@fs_bfis.bizfocused.com>****
CSeq: 1 REGISTER****
Call-ID: 2f482c2-2599cc43-1fb1a78@10.10.40.47****
Contact: <sip:228@10.10.40.47:5060>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER" ****
User-Agent: PolycomSoundPointIP-SPIP_335-UA/3.3.3.0069****
Accept-Language: en****
Max-Forwards: 70****
Expires: 600****
Content-Length: 0****
** **
------------------------------------------------------------------------ ****
send 710 bytes to udp/[71.127.152.57]:5060 at 16:26:07.359067:****
------------------------------------------------------------------------ ****
SIP/2.0 401 Unauthorized****
Via: SIP/2.0/UDP 10.10.40.47:5060 ;branch=z9hG4bKbf81dbdc8E687A5;received=71.127.152.57****
From: "228 Sean" <sip:228@fs_bfis.bizfocused.com>;tag=3F42C046-B61A297 ****
To: <sip:228@fs_bfis.bizfocused.com>;tag=t232me1NSD02S****
Call-ID: 2f482c2-2599cc43-1fb1a78@10.10.40.47****
CSeq: 1 REGISTER****
User-Agent: FreeSWITCH-mod_sofia/1.2.0-rc2+git~20120712T080314Z~435f28cefb+unclean~20120712T101002Z ****
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE****
Supported: precondition, path, replaces****
WWW-Authenticate: Digest realm="fs_bfis.bizfocused.com", nonce="b9583359-0163-4bf2-9818-788f64c34207", algorithm=MD5, qop="auth"* ***
Content-Length: 0****
****
If I understand correctly, the server should be sending back this 401 message with the nonce so the phone can re-attempt the registration with an encrypted password. If NAT is failing, the phone is never seeing the 401 w/ the nonce.****
** **
So what do I do in the WEB config interface to enable NAT on this phone? ****
** **
Thanks,****
Sean ****
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-- Brian D. Foster Endigo Computer LLC Email: bdfoster@endigotech.com Phone: 317-800-7876 Indianapolis, Indiana, USA
This message contains confidential information and is intended for those listed in the "To:", "CC:", and/or "BCC:" fields of the message header. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
-- Brian D. Foster Endigo Computer LLC Email: bdfoster@endigotech.com Phone: 317-800-7876 Indianapolis, Indiana, USA This message contains confidential information and is intended for those listed in the "To:", "CC:", and/or "BCC:" fields of the message header. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.