Let's do this step by step. First of all, my server is off site. We are going through a NAT in order to get to FreeSWITCH. Looks like this is the same setup you have.I have the same phone as you do:
Phone Information Phone Model SoundPoint IP 335 Part Number 2345-12375-001 Rev:A MAC Address 00:04:F2:37:3D:C0 IP Address 10.0.0.39 UC Software Version 4.0.2.11307 BootROM Software Version 5.0.2.12692
Alright so now that we have that squared away, the next step is to set up the phone.Settings > SIPLocal Settings:Local SIP Port: 0Calls Per Line Key: 4New SDP Type: DisableLive Communication Server Support: DisableNon-Standard Line Seize: EnableDigitmap: Not releventDigitmap Timeout: 3|3|3|3|3|3Remove End-of-Dial Marker: EnableDigit Impossible Match: 0Outbound Proxy:Address: <Blank>Port: 0Transport: DNSnaptrServer 1:Address: pbx.endigovoip.comPort: 0Transport: DNSnaptr (You shouldn't have issues with UDPonly, might be worth trying though.Espires (s): 3600Register: YesRetry Timeout (ms): 0Retry Maximum Count: 3Line Seize Timeout: 30I do not have a second server.Settings > Network > NATNAT
* IP Address * Signalling Port * Media Port Start Keep-Alive Interval (s)
Identification
Display Name Address Authentication User ID Authentication Password Label Type Private Shared Third Party Name Number of Line Keys Calls Per Line Ring Type
Address Port Transport
Address Port Transport Expires (s) Register Yes No Retry Timeout (ms) Retry Maximum Count Line Seize Timeout (s)
Address Port Transport Expires (s) Register Yes No Retry Timeout (ms) Retry Maximum Count Line Seize Timeout (s)
* Always Forward Enable Disable * Always Forward To Contact * If Busy, Forward Enable Disable * If Busy, Forward To Contact * On No Answer, Forward Enable Disable * On No Answer, Forward To Contact * No Answer Timeout (seconds) * On Do Not Disturb, Forward Enable Disable * On Do Not Disturb, Forward To Contact * Disable Forward For Shared Lines Yes No * Forward Specific Caller Enable Disable
Subscription Address Callback Mode Callback Contact
On Fri, Dec 7, 2012 at 1:20 PM, Steven Ayre <steveayre@gmail.com> wrote:Try this parameter:or if that failsOn 7 December 2012 16:39, Sean Devoy <sdevoy@bizfocused.com> wrote:
_________________________________________________________________________HI All,
I am still banging my head against the wall here try to get a Polycom 335 to register w/ FS. I have checked all the SERVER and USER/AUTH fields like 1000 times and 900 variations. I think my problem may be NAT related. I know on my CISCO 504G I had to enable several NAT features to work behind our firewall. I am totally new to Polycom, so some very basic help is needed.
The server is remote but not behind a NAT there. The phones are NAT’ed to the internet. In the sofia sip trace I see this over and over:
------------------------------------------------------------------------
recv 552 bytes from udp/[71.127.152.57]:1026 at 16:26:07.358892:
------------------------------------------------------------------------
REGISTER sip:fs_bfis.bizfocused.com SIP/2.0
Via: SIP/2.0/UDP 10.10.40.47:5060;branch=z9hG4bKbf81dbdc8E687A5
From: "228 Sean" <sip:228@fs_bfis.bizfocused.com>;tag=3F42C046-B61A297
To: <sip:228@fs_bfis.bizfocused.com>
CSeq: 1 REGISTER
Call-ID: 2f482c2-2599cc43-1fb1a78@10.10.40.47
Contact: <sip:228@10.10.40.47:5060>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER"
User-Agent: PolycomSoundPointIP-SPIP_335-UA/3.3.3.0069
Accept-Language: en
Max-Forwards: 70
Expires: 600
Content-Length: 0
------------------------------------------------------------------------
send 710 bytes to udp/[71.127.152.57]:5060 at 16:26:07.359067:
------------------------------------------------------------------------
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.10.40.47:5060;branch=z9hG4bKbf81dbdc8E687A5;received=71.127.152.57
From: "228 Sean" <sip:228@fs_bfis.bizfocused.com>;tag=3F42C046-B61A297
To: <sip:228@fs_bfis.bizfocused.com>;tag=t232me1NSD02S
Call-ID: 2f482c2-2599cc43-1fb1a78@10.10.40.47
CSeq: 1 REGISTER
User-Agent: FreeSWITCH-mod_sofia/1.2.0-rc2+git~20120712T080314Z~435f28cefb+unclean~20120712T101002Z
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
Supported: precondition, path, replaces
WWW-Authenticate: Digest realm="fs_bfis.bizfocused.com", nonce="b9583359-0163-4bf2-9818-788f64c34207", algorithm=MD5, qop="auth"
Content-Length: 0
If I understand correctly, the server should be sending back this 401 message with the nonce so the phone can re-attempt the registration with an encrypted password. If NAT is failing, the phone is never seeing the 401 w/ the nonce.
So what do I do in the WEB config interface to enable NAT on this phone?
Thanks,
Sean
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Brian D. Foster
Endigo Computer LLC
Email: bdfoster@endigotech.com
Phone: 317-800-7876
Indianapolis, Indiana, USA
This message contains confidential information and is intended for those listed in the "To:", "CC:", and/or "BCC:" fields of the message header. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
Brian D. Foster
Endigo Computer LLC
Email: bdfoster@endigotech.com
Phone: 317-800-7876
Indianapolis, Indiana, USA
This message contains confidential information and is intended for those listed in the "To:", "CC:", and/or "BCC:" fields of the message header. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.