Sounds like the UUID isn't there that you expected, so it couldn't pick it up. I'm guessing the full logs would show that. On Thu, Mar 19, 2015 at 10:28 AM, Sean Devoy <sdevoy@bizfocused.com> wrote:
Anyone help with this, PLEASE? The customer is quite upset.
Thank you,
Sean
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Sean Devoy *Sent:* Wednesday, March 18, 2015 3:46 PM
*To:* FreeSWITCH Users Help *Subject:* Re: [Freeswitch-users] Call intercept.
Yes, that is what I pass to the intercept call vie the dialplan/database. Check the log:
62cc7ef5-f121-4fa2-97be-e45ff28d9c95 Dialplan: sofia/external/20@fs_esta.bizfocused.com Action intercept(${db(select/esta_call_pickup_uuid/10)})
. . . .
62cc7ef5-f121-4fa2-97be-e45ff28d9c95 EXECUTE sofia/external/20@fs_esta.bizfocused.com intercept(574583db-22d2-4b7f-a9a4-3cadd419b93d)
Sean
*From:* freeswitch-users-bounces@lists.freeswitch.org [ mailto:freeswitch-users-bounces@lists.freeswitch.org <freeswitch-users-bounces@lists.freeswitch.org>] *On Behalf Of *Brian West *Sent:* Wednesday, March 18, 2015 3:39 PM *To:* FreeSWITCH Users Help *Subject:* Re: [Freeswitch-users] Call intercept.
intercept takes a UUID, not an extension number.
On Wed, Mar 18, 2015 at 2:12 PM, Sean Devoy <sdevoy@bizfocused.com> wrote:
Hi All,
I have directed call intercept running via dialplan **\d\d (two digit extensions).
In this pastebin: https://pastebin.freeswitch.org/24023
You should see a call come from the IVR into “MAINLINE” which dials ext 10, then after delay adds other extensions. In this case, the person from extension 10 was at extension 20 and dialed **10. They report it did not work. I must say I am not clear if it worked or not. It appears to work, but ended with sofia/external/20@fs_esta.bizfocused.com has executed the last dialplan instruction, hanging up.
Can someone who is more log savvy than I review that log and tell me what happened?
Perhaps my dialplan is missing something:
<extension name="directed-call-pickup">
<!-- picks up the call with db key saved like this: <action application="db" data="insert/ESTA_call_pickup_uuid/223/${uuid}"/> -->
<condition field="destination_number" expression="^\*\*(\d\d)$">
<action application="answer"/>
<action application="set" data="intercept_unanswered_only=true"/>
<action application="intercept" data=" ${db(select/esta_call_pickup_uuid/$1)}"/>
<action application="sleep" data="2000"/>
</condition>
</extension>
I see in the log the uuid for the appropriate call is in the intercept statement. After intercept, I am missing something to bridge the 2 legs together?
Thanks,
Sean Devoy
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